My brother got a offer in TCS and got the joining date as well.
Got a email today stating the BGV failed and the offer is cancelled.
But all his details are provided correctly not sure what went wrong.
Can you please advise how to proceed now on this ?

From Singapore, Singapore
Vice President - Hr/hcm/people Success
Consuting - Life Coaching
Manager-human Resource
+7 Others


Well, it's really bad to you but do you cross checked the doc before submitting it to the company and If you are sure then instead of sitting idle better if you can try to get to know at what point it goes wrong by requesting to the HR and try to get it correct if possible.
From India, Lucknow
Prachi Srivastava
In top MNC's BGV is very important against your qualification and there is just because of percentage issue( In 10th,12th,Graduation and post graduation/or if there is any gap between your qualification,plz justify your schooling and digress with said criteria.
From India, New Delhi

Firstly it's sad that your brother gets the offer and the offer get withdrawn after BGV.
Wonder if your brother checked and rechecked all the information provided.
People are very careful when they make such scrutiny's.
In most cases, once the BGV is not satisfactory, there are very little chances for reconsideration, however, once can approach the HR and ask for clarification as there could be a mistake, in terms or names being the same and issuing the letter wrongly. They mostly handle these transactions in high volumes and will also have a solid process in place, so chances of making mistakes are rare, in cases of withdrawal of offer after a negative report on BGV's. Even taking this to be a be a rarity, however, worth checking. One can make an appeal, as there is always a possibility of a mistake. It's only a trial the company may or may not oblige as they would treat it as 'confidential' and 'closed'.

From India, Hyderabad

Yes all said above,
Probably all IT companies doing BGV with third party agencies. Sometimes, it might be wrong. But, you could check with the concern HR department the offer declined due to back ground verification failed.
Common reason for verification failed.
1. Years of exp
2. Salary
3. Designation
4. Roles and Responsibilities
Thanks and Regards,
satyaa K

From India, Madras

HI Janak,
Hope you are doing great.
Very valid question, and answer to it is, that,INITIATE, talk to the HR Department's concern person about the issue and if you find that information given from your end is wrong then ask for the procedure to rectify it and if the information provided is correct then you can correct them if management permits. Also it depends where the discrepancy is in, whether its in your employment, education,criminal,passport, pan card etc .
Find out and you can get back to us here, once we are clear with the area of discrepancy we will be able to assist you with it more clearly.
All the best !!!

From India, Kalyan

Hi Janakikr,
The comments given by our fellow members is precise and you shall inform your brother to speak with the HR team in TCS. A requisition email followed up by a personal visit should work.
However my comments from a different point of you. You have mentioned that your brother got an offer and the joining date was also specified. If your brother is working somewhere, was that company aware that your brother is looking out for a change? Many employers (HR team) who does not want their present employee to leave may give, not a great comments as a reply to the verification email. Which might provoke the new company to with held the offer.
Considering your brother as a fresher. If hired from a campus directly, then 99% there would any BGV about your brother's credentials. Off campus do have BGV, however like others said ask your brother to check the details furnished to TCS. Also errors occurring in BGV process, who deals with CMMI level company are less than .10%

From India, Bangalore

While one can appreciate Mr. Mahesh Nair's response, his making a sweeping remark that what the fellow HR Member/Professionals say is 'void' is condoned, and I as a professional stoutly protest this, even if this is a mistake. It would have been nice for him to have made his point, and to also have gone through the query (the candidate in question is a fresher, so experience and a reference from the HR of the earlier company doesn't arise at all).

While companies claim to have been attained CMM Level 5 they use it for publicity, they could have multiple center/branches and various practices, they could have been on the basis of a center or practice. In this case this is a fresher and the company in question is TCS, (some center/s could be assessed at Level 5 - on CMM, hence it would be interesting to see if the candidate has a rejection on BGV from the assessed at Level 5 - on CMM.)

TCS News & Events: Press Release : TCS sets new benchmark in Quality; First software firm to be assessed at Level 5 enterprise-wide in software services and development

Coming to the aspect of rectification, or seeking redressing/addressing the issue costs nothing, even if it should mean a rejection. All of us know, there are a lot of professionals who would find it difficult to admit they made a mistake, who knows it might cost them their job, so why will they put their neck on the noose. It's easier therefore to say, we found there is nothing incorrect in the BGV and so we reject.

Trial has to be made irrespective of the result.

From India, Hyderabad
Dakshina murty

Dear All HR fraternity
I appreciate your time and energy in guiding the boy for a realtime solution. I advise the boy to directly check with HR - TCS , though there are little and meagre chances for re-consideration , for some time assuming that BGV is correct, it is better to try , which will be useful for his future career prospects and be care ful while providing BGV details to any employer
Hope all are with me on this matter
B.Dakshina Murty

From India, Hyderabad
V. Rangarajan

Dear all,

As I am in this sector for a reasonable period from 2004 with reasonable success, I would like to share my insights on BGV.

BGV is to be conducted without bias and with utmost confidentiality.

The offer states clearly if the BGV is negative based on what all you have produced in written form and said orally, the offer stands cancelled.

Prior to BGV most of the companies intimate the practice of BGV and the impact of the results.

When it is carried out through 3rd party, we do not see the any influencing factors affecting the process.

The process is by large accepted by customers as they have also have internal checking besides BGV.

Depending on the job responsibilities, job designation and level the process will have slights changes in process.

But in all the above areas, as HR professional, founder of our BGV organisation, we only see from the employer point of view irrespective of the fact whether the hire is a fresher or experience. It is expected of the candidates to be upright, honest concerning to all facets of employment and educational profile. Further I may add that BGV is only a recommending authority of acceptance or rejection of candidature. But it is upto the clients to take it or alter it.

Many profiles contain either falsified contents with respect to the period, designation and the salary. There are gaps without any correct reasons. There is nothing wrong in the gaps in employment history or educational record as long as it is fair and just. But in order to be be impressive, candidates fudge some of these areas.

I would like to reiterate the time tested concept -- It is always ideal to be honest irrespective of trying times in one's life, especially under the current economic, employment and moral down turn. In the long run it pays highest dividends in one's life.

Note: I may request the members to go through my profile and let us share our knowledge in this sector.

With best of luck.

Management Information Resources Auditors. ( Chennai)

V. Rangarajan.

97898 24165

From India, Pune

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