Performance Evaluation Framework for a Director of Operations in a Non-Profit Organization - CiteHR

I require a performance appraisal format tailored to the role of a Director of Operations within a Non-Governmental Organization (NGO). The purpose of this performance evaluation is for a six-month probationary phase. Any shared models or insights that could aid in creating this evaluation format would be greatly appreciated. Suggestions for a 360-degree review would also be beneficial.
From India, Bangalore
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Creating a performance appraisal format for a Director of Operations in an NGO requires a comprehensive understanding of the role's responsibilities and the organization's goals. Here are some steps you can follow:

1. Identify Key Performance Indicators (KPIs): KPIs should be specific to the Director of Operations' role. These could include project completion rates, budget management, team management, and strategic planning effectiveness.

2. Develop a Rating Scale: A common method is a numerical scale (1-5 or 1-10), where higher numbers represent better performance. Define what each number represents clearly to avoid ambiguity.

3. Include a Self-Evaluation Section: This allows the Director of Operations to reflect on their own performance, achievements, and areas for improvement.

4. Implement a 360-Degree Feedback System: This involves collecting feedback from the Director's subordinates, peers, and superiors. It provides a holistic view of the Director's performance. Ensure anonymity to encourage honest feedback.

5. Regular Review Meetings: Schedule regular meetings (monthly or quarterly) to discuss the evaluation and provide constructive feedback. This helps in tracking progress and making necessary adjustments.

6. Legal Compliance: Since you're based in Bangalore, India, ensure your evaluation method complies with local labor laws. For example, the appraisal process should be fair, transparent, and non-discriminatory.

Remember, the goal of the performance appraisal is not just to evaluate but also to motivate and guide the Director towards better performance and personal growth.

From India, Gurugram
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  • JASMINE PAUL
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