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Hello everyone, I prepared an employee handbook for a non-profit organization and am now planning to prepare an HR manual. Can anyone help by giving tips for preparing an HR manual? What is the process of preparing an HR manual?

Regards, Noorie

From United States, Bothell
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Hello all, I also need to prepared a manual for new joinees. can anyone help in giving tips for preparing HR manual. how to start or any other suggesion . waintng for the promt reply Thanks & Regards
From India, Delhi
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Hi Noori........

I am providing the list which should be required for making the HR Manual.

Table of Contents

1. Board of Directors 2. Terminologies 11
3. Our Philosophy 12
4. Code of Conduct 13
- Professional Code 14
- Personal Appearance/ Dress Code 15
- Organizational Records and Communication 15
- Use of Assets and Information 15
- Conflict of Interest 16
- Relatives and Associates 16
- Use of Emails and Internet/Intranet (Information Technology) 16
- Safety, Health, and Environment 17
- Acts of Misconduct 17
5. Role Classification in Bands 19
- Classification 20
- Features 21
6. Recruitment & Selection 22
- Recruitment Policy 23
- Kinds of Appointments 24
- Recruitment Process 24
- Mode of Sourcing 25
- Selection Process 25
- Reimbursement of Joining Expenses 26
- Rehiring of an Employee Associate 27
- Process Flow Chart 28
- Induction Policy 29
- Joining Formalities 30
- Assignment of a 'Buddy' (Mentor) 31
- Probation 32
- Confirmation 33
- Working Hours 33
- Cafeteria 33
- Process Flow Chart 34
- Trainees and Summer Interns Policy 35
- Kinds of Interns/ Trainees 36
- Guidelines for MTs / GETs 36
- Guidelines for Summer Interns 38
- Process Flow Chart 40
7. Working Hours, Attendance, and Leave 41
- Working Hours and Attendance Policy 42
- Working Hours 43
- Holidays 43
- Rules for Late coming and Early Departure 43
- Being Absent without permission 44
- Official Duty / Tour 44
- Identity/ Attendance Cards 44
- Loss of Card/ Mispunch 45
- Late Working (Beyond office hours) 45
- Salary Administration 45
- Leave Policy 46
- Guidelines for Earned Leave(EL) 47
- Guidelines for Sick Leave (SL) 48
- Guidelines for Casual Leave(CL) 49
- Guidelines for Short Leave 49
- Guidelines for Maternity Leave 50
- Guidelines for Leave Without Pay (LWP) 51
- General rules applicable to all types of Leave 51
- Process Flow Chart for Leave Approval 53
8. Compensation & Benefits Policy 54
- Salary Structure 55
- Basic Pay 56
- House Rent Allowance (HRA) 56
- Conveyance Allowance 57
- Special Allowance 57
- Vehicle Maintenance 57
- Bonus / Ex Gratia 57
- Medical Expenses Reimbursement 57
- Leave Travel Assistance (LTA) 58
- Provident Fund 58
- Gratuity 59
- Reimbursement of Medical Expenses Policy 60
- Claim Procedure 61
- General Guidelines 62
- Process Flow Chart 63
- Leave Travel Assistance Policy 64
- Guidelines 65
- Procedure to Claim 66
- Advance LTA 67
- Process Flow Chart 68
- Reimbursement of Phone Expenses Policy 69
- General Guidelines 70
- Process Flow Chart 72
- Own Your Vehicle Policy 73
9. Travel Policy 79
- Domestic Travel Policy 80
- Entitlements for the Travel Mode, Lodging Allowance, and Daily Allowance 80
- Daily Allowance 81
- Definition of a Day for claiming Daily Allowance 82
- Use of own vehicle 82
- Travel by Taxi 83
- General Guidelines 83
- Foreign Travel Policy 83
- Release of Foreign Exchange (Forex) 83
- General Guidelines 84
- Common Guidelines for Domestic and Foreign Travel Policy 85
10. Transfer Policy 88
- Kinds of Transfers 89
- Inter City Transfer (From one city to Another) 89
- General Guidelines 91
- Process Flow Chart 93
11. Employee Referral Policy 94
- Referral Rewards and Claim Procedure 95
- General Guidelines 96
- Process Flow Chart 98
12. Performance Management System Policy 99
- Performance Management System Cycle 100
- Goal Setting (Key Result Areas) 100
- Setting standards of performance 101
- Measuring performance against standards through Quarterly Reviews 101
- Feedback and Counselling 101
- Calibrating expectations for the next Quarter 102
- Conducting final appraisal at the close of the financial year 102
- Promotion Criteria 102
- Role of 'Bands' in deciding Rewards 102
- Process Flow Chart 104
13. Training & Development Policy 105
- Kinds of Training Program 106
- Training Budget 106
- Identifying Training needs 107
- Training Calendar 107
- Training Nomination 107
- Training Design and Delivery 108
- Training Effectiveness and Evaluation 108
- Training Records and Library 109
- Role of Managers 109
- Process Flow Chart 110
14. Employee Welfare & Benefits Policy 111
15. Group Mediclaim Insurance Policy 112
- Eligibility 113
- Duration of the policy 113
- Coverage 113
- Premium 114
- Guidelines for New Joinees and Existing Associates 115
- On Separation 115
- Mediclaim Cashless Cards 115
- Claim Limit 116
- Claim Process 117
- Process Flow Chart 118
16. Workplace Harassment Policy 119
- Harassing Conducts 120
- What is not included in Harassing Conduct 121
- Preventive Measure 121
- Complaint Reporting Procedure 121
- Investigation Committee 121
- Disciplinary Action 122
- False Complaints 122
- Process Flow Chart 123
17. Whistle Blowing Policy 124
- Who is a Whistle Blower 125
- Concerns that can be raised 125
- Protecting the identity of the Whistle Blower 126
- Investigation Committee 126
- Complaint Reporting Process 126
- Sending Anonymous Complaints 127
- Investigation Process and Disciplinary Action 127
- False Allegations 127
- Process Flow Chart 128
18. Separation Policy 129
- Factors of Separation 130
- Notice Period 131
- Fixed Term Appointment and Retainership 132
- Full & Final Settlement Process in case of a Resignation 132
- Full & Final Settlement Process in case of a Termination 133
- Process Flow Chart 134
19. Email Policy 135
- Appropriate Salutation 136
- Use of CCs and Reply to All 136
- Subject Line 137
- The Body of the Email 137
- Courteous Closing 138
- Respond Promptly

Corrected Spelling and Grammar: Identified and fixed any spelling or grammatical mistakes in the text.

From India, Delhi
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Hello gore, If this msg is for me. Iam still working on HR manual. I worked on employee handbook and waiting for the approval from the higher officials. Noorie
From United States, Bothell
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Hello everyone, I need to prepare an employee hand book for my organisation. Can anyone help in giving tips for preparing HR manual. What is process of preparing HR manual? Denika
From India, Gurgaon
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Hi Manyank,
Thnak you for the list. Very useful. I suppose you have prepared the manual too? Could you pls mail me the manual too? It would give me a picture on how I could prepare a manula for my company. My email id is .
Regards,
Hema.

From India, Bangalore
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HR manual is a very exhaustive document that should be written in accordance with management policies, rules, regulations, conventions, work culture, practices, industry standards, brand equity, laws, and employee-employer relations, etc.

It takes time to fully understand all these aspects within an organization. Simply borrowing a manual and making minor changes will not be beneficial in the long term. While a borrowed manual can provide guidance, it is essential to create a new manual from scratch, after thorough examination of the organization's work culture.

It is recommended to conduct some research to study all the aforementioned factors and then rewrite your own manual.

From India, Chandigarh
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Mr. Rajesh is OK but requires some addition of experience of seniors like us. One thing you mind Employer & Employee both are covered under I.C.Act. Labor and other Act will come forward where Companies Law or terms is silent.).

More may be discussed with specific problem.

1. Board of Directors(APPOINTMENT) .(2)Terminologies of appointment

(3) Philosophy of Institution (Training Part with appln. of Law)

4.Code of Conduct & Principals of Institution

5. Professional Code (Each employee Number individual code No. preferably P.F. Index no.)

6. Personal Appearance/ Dress Code (should be as per Institution discipline) it is image building of an Institution.

7. Organizational Records and Communication (should be preserved in the system)

8. Use of Assets and information (Not required for all employees)

9. Conflict of Interest ( should be seen carefully)

10. Relatives and Associates (Care full part)

11. Use of Emails and Internet/Intranet (Information Technology) (it is absolutely necessary now a days.)

12. Safety , Health and Environment (with protective, preventive vigilance measure, careful watch for Health Asset.)

12. Acts of Misconduct (should be dealt with judiciously and impartially)

5.Role Classification in Bands,Classification,Features.

6.Recruitment & Selection (Top most to find out)

7.01 Recruitment Policy as per the institution image.

Kinds of Appointments (as per the need)

Recruitment Process (open, judiciously & impartially according to trade)

Mode of Sourcing

Selection Process (open, judiciously & impartially)

Reimbursement of Joining Expenses (if any in the constitution of the Co.)

Re hiring of an Employee Associate (should be contact basis - Labor Law should not be divulge.)

Process Flow Chart

13.Induction Policy ( must be done by Senior executives)

Joining Formalities ( as per the Labor Act, I.D.Act., I.C. Act.,& Constitution)

Assignment of a ‘Buddy' (Mentor)

Probation( as per the Constitution of the Firm)

Confirmation( as per the Constitution of the Firm)

Working Hours as per the Labour Act, I.D.Act., I.C. Act.,& Constitution)

Cafeteria (May be or may not be) but it is an incentive.

Process Flow Chart (should be)

7.02Trainees and Summer Interns Policy

Kinds of Interns/ Trainees

Guidelines for MTs / GETs

Guidelines for Summer Interns

Process Flow Chart

7. Working Hours , Attendance and Leave (as per the Labour Act, I.D.Act., I.C. Act.,& Constitution)

8.01 Working Hours and Attendance Policy (as per the Labour Act, I.D.Act., I.C. Act.,& Constitution)

Working Hours as per the Labour Act, I.D.Act., I.C. Act.,& Constitution)

Holidays (as per contract between employer & employee as per Institution Rules)

Rules for Late coming and Early Departure (as per contract between employer & employee as per Institution Rules)

Being Absent without permission (as per contract between employer & employee as per Institution Rules) Official Duty / Tour ( as per institution Rules.)

Identity/ Attendance Cards(Should be for all with display)

Loss of Card/ Mis punch (should be dealt with firmly.)

Late Working ( Beyond office hours) (as per company riles)

Salary Administration(as per company rules for the designation)

8.02 Leave Policy (as per company rules for the designation)

Guidelines for Earned Leave(EL)(as per company rules for the designation), Guidelines for Sick Leave (as per company rules for the designation)

Guidelines for Casual Leave(as per company rules for the designation)

Guidelines for Short Leave(as per company rules for the designation) Guidelines for Maternity Leave(as per company rules for the designation)

Guidelines for Leave Without Pay (LWP)(as per company rules for the designation)

General rules applicable to all types of Leave(as per company rules for the designation)

Process Flow Chart for Leave Approval (as per company rules for the designation)

8. Compensation & Benefits Policy(as per company rules for the designation)

9.01 Salary Structure (as per company rules for the designation)

Basic Pay (as per company rules for the designation)

House Rent Allowance ( HRA) (as per company rules for the designation)

Conveyance Allowance (as per company rules for the designation)

Special Allowance (as per company rules for the designation)

Vehicle Maintenance(as per company rules for the designation)

Bonus / Ex Gratia (as per company rules for the designation)

Medical Expenses Reimbursement(as per company rules for the designation)

Leave Travel Assistance (LTA)(as per company rules for the designation)

Provident Fund(as per company rules for the designation)

Gratuity)

9.02 Reimbursement of Medical Expenses Policy(as per company rules for the designation)

Claim Procedure (as per company rules for the designation)

General Guidelines (as per company rules for the designation)

Process Flow Chart

9.03 Leave Travel Assistance Policy(as per company rules for the designation)

Guidelines

Procedure to Claim(as per company rules for the designation)

Advance LTA (as per company rules for the designation)

Process Flow Chart

9.04 Reimbursement of Phone Expenses Policy (as per company rules for the designation)

General Guidelines

Process Flow Chart

9.05 Own Your Vehicle Policy (as per company rules for the designation)

9. Travel Policy (as per company rules for the designation)

Domestic Travel Policy (as per company rules for the designation)

Entitlements for the Travel Mode, Lodging Allowance and Daily Allowance (as per company rules for the designation)

Daily Allowance(as per company rules for the designation)

Definition of a Day for claiming Daily Allowance (as per company rules for the designation)

Use of own vehicle (as per company rules for the designation)

Travel by Taxi (as per company rules for the designation)

General Guidelines

Foreign Travel Policy (as per company rules for the designation)

Release of Foreign Exchange (Forex)

General Guidelines

Common Guidelines for Domestic and Foreign Travel Policy

10. Transfer Policy(as per company rules for the designation) Kinds of Transfers(as per company rules for the designation)

Inter City Transfer ( From one city to Another) (as per company rules for the designation)

General Guidelines

Process Flow Chart

11. Employee Referral Policy

Referral Rewards and Claim Procedure

General Guidelines

Process Flow Chart

12. Performance Management System Policy

Performance Management System Cycle (MIS should be)

Goal Setting ( Key Result Areas) (MIS Should be)

Setting standards of performance (MIS Should be)

Measuring performance against standards through Quarterly Reviews (MIS Should be)Feedback and Counselling (MIS Should be)

Calibrating expectations for the next Quarter (MIS Should be)Conducting final appraisal at the close of the financial year (MIS Should be)

Promotion Criteria (MIS Should be with Day,month,year)

Role of ‘ Bands' in deciding Rewards (MIS Should be)

Process Flow Chart

13. Training & Development Policy (MIS Should be)

Kinds of Training Program(MIS Should be)

Training Budget (MIS Should be)

Identifying Training needs(MIS Should be)

Training Calendar(MIS Should be)

Training Nomination(MIS Should be)

Training Design and Delivery (MIS Should be)

Training Effectiveness and Evaluation(MIS Should be)

Training Records and Library (MIS Should be)

Role of Managers (MIS Should be)

Process Flow Chart

14. Employee Welfare & Benefits Policy

15.01 Group Mediclaim Insurance Policy

Eligibility

Duration of the policy

Coverage

Premium

Guidelines for New Joinees and Existing Associates

On Separation

Mediclaim Cashless Cards

Claim Limit

Claim Process

Process Flow Chart

15.02 Workplace Harassment Policy

Harassing Conducts

What is not included in Harassing Conduct

Preventive Measure

Compliant Reporting Procedure

Investigation Committee

Disciplinary Action

False Complaints

Process Flow Chart

15.03 Whistle Blowing Policy

Who is a Whistle Blower

Concerns that can be raised

Protecting the identity of the Whistle Blower

Investigation Committee

Complaint Reporting Process

Sending Anonymous Complaints

Investigation Process and Disciplinary Action

False Allegations

Process Flow Chart

15. Separation Policy

Factors of Separation

Notice Period

Fixed Term Appointment and Retainership

Full & Final Settlement Process in case of a Resignation

Full & Final Settlement Process in case of a Termination

Process Flow Chart

16. Email Policy

Appropriate Salutation

Use of CCs and Reply to All

Subject Line

The Body of the Email

Courteous Closing

Respond Promptly

PRIYA BRATA CHAKRABARTI (RETIRED)

From India, Calcutta
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Hello friends, Here is the draft employee handbook manual prepared by me. Still changes to be done according to our company members. Noorie
From United States, Bothell
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Rather than getting all the topics from a single source, it is advisable to search for topics from different sources. This approach will help you produce the best work on the manual.

Thanks to the site HR, which provides good content on HR topics and issues.

Regards,
Yugandhar

From India, Hyderabad
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Thank you for the list. It is very useful. I suppose you have also prepared the manual? It would give me a better idea of how I could prepare a manual for my company. Ours is a start-up company where I am working as an HR and admin to formulate policies. The information provided gives a glimpse of how to set policies, but it would be even more helpful if you could send the manual as well. I hope you can assist with this. My email id is [Email Removed For Privacy Reasons].

Regards,
Radhika

Attribution: https://www.citehr.com/288169-hr-man...#ixzz2YiD7stWu

From India, Mumbai
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