Dear All, I need to develop the KRAs/KPIs for and IT engineer who works on storage and backup technologies. Request if in case anyone can help me with the same. Rgds Rup
From India, Gurgaon
From India, Gurgaon
Dear Rup,
Though you have not mentioned it, let me believe that you are from HR.
Designing KPIs and KRAs for the is the job of seniors. Therefore, KPIs/KRAs for the IT Engineer need to be designed by his HOD or reporting manager. Why you are getting into this? Your job is to check whether the KRAs designed are within the framework of the SMART principle or not.
Queries of this kind come up when the staff and managers are not trained properly in how to design KPIs and KRAs. Secondly, queries of this kind also come up when the Performance Management System (PMS) is properly instituted in the company. Therefore, you need to look at this larger issue rather than having an ad hoc solution for one particular designation.
While designing KRAs, we need to do the customisation. Therefore, what work IT Engineer does at some other place, may be different from your company. The mismatch in the work done by individuals and KRAs could do injustice against him. Therefore, we should be cautious while downloading from the internet or asking on public forums .
I have been giving replies on PMS on this forum. You may refer to the following link to read it:
https://www.citehr.com/511936-pms-company.html
Though the heading of the post is about IT companies, the reply is applicable to all types of companies. Within this link, you will find several other links. Go through the all the links patiently and understand the subject of PMS first. It is quite comprehensive.
Thanks,
Dinesh Divekar
+91-9900155394
P.S.: - I provide consulting services to establish a comprehensive Performance Management System (PMS). While establishing the PMS, I develop KPIs to measure human resource utilisation, machine utilisation, etc. My activities surpass the usual measurements mentioned in the Balanced Score Card (BSc). If you wish to avail of my paid services, then feel free to approach me. Thanks.
From India, Bangalore
7855Though you have not mentioned it, let me believe that you are from HR.
Designing KPIs and KRAs for the is the job of seniors. Therefore, KPIs/KRAs for the IT Engineer need to be designed by his HOD or reporting manager. Why you are getting into this? Your job is to check whether the KRAs designed are within the framework of the SMART principle or not.
Queries of this kind come up when the staff and managers are not trained properly in how to design KPIs and KRAs. Secondly, queries of this kind also come up when the Performance Management System (PMS) is properly instituted in the company. Therefore, you need to look at this larger issue rather than having an ad hoc solution for one particular designation.
While designing KRAs, we need to do the customisation. Therefore, what work IT Engineer does at some other place, may be different from your company. The mismatch in the work done by individuals and KRAs could do injustice against him. Therefore, we should be cautious while downloading from the internet or asking on public forums .
I have been giving replies on PMS on this forum. You may refer to the following link to read it:
https://www.citehr.com/511936-pms-company.html
Though the heading of the post is about IT companies, the reply is applicable to all types of companies. Within this link, you will find several other links. Go through the all the links patiently and understand the subject of PMS first. It is quite comprehensive.
Thanks,
Dinesh Divekar
+91-9900155394
P.S.: - I provide consulting services to establish a comprehensive Performance Management System (PMS). While establishing the PMS, I develop KPIs to measure human resource utilisation, machine utilisation, etc. My activities surpass the usual measurements mentioned in the Balanced Score Card (BSc). If you wish to avail of my paid services, then feel free to approach me. Thanks.
From India, Bangalore
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