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Can anyone tell me what should be the appropriate scorecard of blood bank. Please help me.

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Hi, I am doing a course in HR certification. I have been assigned to develop a scorecard for a blood bank in a single slide. I am confused about how to prepare it. Could you please guide me, seniors? If you have any tips or formats available, please help me.

Thanks,
Sukanya Mukherjee


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Though I have not worked in a hospital or been associated with a blood bank, from my consulting experience in Performance Management Systems (PMS), I have designed KPIs for blood banks. You may use the following KPIs to measure the performance of a blood bank:

a) Capacity utilization: Storage capacity used against storage capacity available.

b) Turnaround time: Average number of days/weeks for which the average bottle remained on the shelf.

c) Obsolescence: Percentage of blood bottles that became obsolete because of overage (remained with the blood bank beyond the expiry date). The formula is (Number of bottles that became obsolete * 100 / Total bottle capacity).

d) Quality: Percentage of blood bottles rejected because of contamination that went undetected at the blood bank.

Thanks,
Dinesh Divekar

From India, Bangalore
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