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Dear All,

I hope my message finds you in the pink of your health. I am associated with an organization running F&B outlets in an international airport. I am in its HR Department. I want to start the Training Department here, since I think it is very badly required as employees are suffering from lack of motivation, no desire to excel, no communication of career progression within the company, high absenteeism, and employee turnover.

I am keen on the training concept and practices, but I am confused about where to start. Could someone help me in designing the Training Department in my organization, conducting TNA, etc.? I know certain freelance trainers as well; if needed, they may be brought in for future assistance.

Thanks in anticipation. Looking for a prompt response.

Regards,
Parul

From India, New Delhi
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1. Run a one-day team building outbound training program, which should be fully activity-based. This may be outsourced.

2. During the session, conduct your Training Needs Analysis (TNA).

3. Prepare a training calendar with the help of freelance trainers.

4. Start looking for your in-house trainers who are proficient in TNA, content development, training delivery, and if possible, assessments.

5. Add on more people as you achieve success.

From India, Mumbai
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Thank you all for your response. Let me inform you all that I am not looking for any training outsourcing company. If I would, I'll contact all the consultants listed here. Thanks for the same anyway.

Here, I require to know the steps in brief that could be taken to minimize the issues that I have listed in my initial post. And also, on how to start setting up the T&D department. If anyone may be of help who has done the same themselves, it will be great for me.

Thanks,
Parul

From India, New Delhi
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Hi Parul,

A quick checklist for setting up your training department:

- What training, skills, behavior, or attitude.
1) Types of personnel you have, the organization chart.
2) Check what your mission and vision are.
3) Align your training to achieve each division's mission and vision.
4) Check if the job description, job profile, and the candidates are matched properly; if not, realign.
5) Start asking all your managers what the gaps in the skillset are. What behavior would you like to promote in your organization?
6) Start your TNA from the top and then bottom to top.

If you need any assistance, contact me at arvind.raikar@gmail.com.


From India, Bangalore
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Dear Parul,

You wanted to know how to do it, or want to hire an agency to do it. By now, you must have received loads of offers from people to do the work for you. However, if you want to know how to do it yourself, do let me know so I can answer that question.

Regards,
Shridhar

From India, Mumbai
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