Receptionist is the first face a visitor sees when he/she enters your office. So, the office receptionist should be the face of the company. I believe a Receptionist is one of the very important positions, and his/her role is crucial too.
There may be variances in the job description depending upon the company.
A common job profile of a Receptionist would include:
- To greet and properly direct all visitors, including vendors, clients, job candidates, customers, etc.
- To maintain and ensure completion of paperwork, sign-in documents, and security procedures.
- To handle special administrative projects, if there is any provision.
- To answer calls and direct the calls to the relevant department/division.
- To answer queries of the visitor and supply required information to them.
- To assist other administrative staff with overflow work, including word processing, data entry, and internet research tasks.
- To perform data entry and other software programs for necessary work.
- To demonstrate research skills to troubleshoot customer problems.
- To maintain complete professionalism in communication while dealing with clients, customers, etc.
Hope this may help you.
Regards,
Anuradha
From India, Delhi
There may be variances in the job description depending upon the company.
A common job profile of a Receptionist would include:
- To greet and properly direct all visitors, including vendors, clients, job candidates, customers, etc.
- To maintain and ensure completion of paperwork, sign-in documents, and security procedures.
- To handle special administrative projects, if there is any provision.
- To answer calls and direct the calls to the relevant department/division.
- To answer queries of the visitor and supply required information to them.
- To assist other administrative staff with overflow work, including word processing, data entry, and internet research tasks.
- To perform data entry and other software programs for necessary work.
- To demonstrate research skills to troubleshoot customer problems.
- To maintain complete professionalism in communication while dealing with clients, customers, etc.
Hope this may help you.
Regards,
Anuradha
From India, Delhi
CiteHR is an AI-augmented HR knowledge and collaboration platform, enabling HR professionals to solve real-world challenges, validate decisions, and stay ahead through collective intelligence and machine-enhanced guidance. Join Our Platform.