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What should be the job profile of a receptionist in a MNC
From India, Gurgaon
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Receptionist is the first face a visitor sees when he/she enters your office. So, the office receptionist should be the face of the company. I believe a Receptionist is one of the very important positions, and his/her role is crucial too.

There may be variances in the job description depending upon the company.

A common job profile of a Receptionist would include:

- To greet and properly direct all visitors, including vendors, clients, job candidates, customers, etc.
- To maintain and ensure completion of paperwork, sign-in documents, and security procedures.
- To handle special administrative projects, if there is any provision.
- To answer calls and direct the calls to the relevant department/division.
- To answer queries of the visitor and supply required information to them.
- To assist other administrative staff with overflow work, including word processing, data entry, and internet research tasks.
- To perform data entry and other software programs for necessary work.
- To demonstrate research skills to troubleshoot customer problems.
- To maintain complete professionalism in communication while dealing with clients, customers, etc.

Hope this may help you.

Regards,

Anuradha

From India, Delhi
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