V.Raghunathan
Process Industry Consultant / Soft Skill

Hello, I am currently in the UK enrolled in MSc in Management and International Business fro Birmingham City University. I am doing my dissertation on - The Importance of Soft Skills on Global Corporations.

The study aims to understand the importance of soft skills in an international business environment. And to vend the ideas right which could add value to improve work culture. This study also aims to bring in a helping hand to the management and particularly for the Human Resource Management.

The main objectives of the study are as follows:

To identify the importance of Business skills in the employer’s market today.
To investigate the present understanding and awareness of soft skills at work by organisations and employees.
To elucidate the benefits of soft skills for both the organisation and the people within the organisation.
To evaluate the impact of soft skills on staff communication at a global level in the organisation.
To identify the loopholes and followed strategies used by the organisations for organisational as well as individual growth.

Now related to this I have framed few questions which are mentioned below. I would request you to kindly support me on this with your views.

1.What is the importance of Business/Soft skills in the employer’s market today?
2.What is the present understanding and awareness of soft skills at work by organisations and employees?
3.What are the strategies used by the organisations for organisational as well as individual growth?
4. Where can soft skills be acquired?
5.Can personal traits and habits be changed through such skill sets?
6.During an interview are soft skill considered as crucial as the technical/Hard skills?
7.Is there any test conducted during interview like psychometric test?
8.Does organisations spend equal time in assessing soft skills to technical skills?
9.Do you exclude candidates with extra ordinary soft skills because they did not meet company bench mark for technical excellence?
10.Why soft skills matter in this changing global market?
11.Does the organisation today expect its current employees or new joiners to know how to behave on job? Or additional skills training is given according to the requirement of the job?
12.Do you think soft skills can accompany hard/core skills and help organisations use its technical expertise to full advantage?
13.Does organisations today spend extra time and money towards such skill development?

I hope to get some useful information. Information from professionals like you will help me get accurate data which might also help the future researchers to carry with this study. The information provided will be used only for academic purpose and will not be shared for any third party. I would also like to thank you in advance for agreeing to help me with my survey.
6th February 2015 From United Kingdom, Birmingham
Hello Rituparna Chowdhury,

Please find below my answers to your questions.

I have one suggestion. You have to convert this questionnaire into some kind of objective type.

Say, asking participants to give a rating on a scale of 1 to 5 or something like that.

People who are willing to answer may not have the time to write answers.

Even assuming you get a lot of replies, people may answer very differently and collating would be a stupendous task.

1.What is the importance of Business/Soft skills in the employer’s market today?

In relative terms as compared to any time in the past, Soft Skills are very much important

2.What is the present understanding and awareness of soft skills at work by organisations and employees?

The understanding and awareness are at a low ebb.

3.What are the strategies used by the organisations for organisational as well as individual growth?

Many Corporates use Training Needs Analysis as the basis.

4. Where can soft skills be acquired?

Professional consultants offer different courses. There are in- house programmes in some companies. Some individuals try to acquire on their own by self study.

5.Can personal traits and habits be changed through such skill sets?

Certainly if the individuals are willing to change.

6.During an interview are soft skill considered as crucial as the technical/Hard skills?

Very less time is devoted for soft skill assessment

7.Is there any test conducted during interview like psychometric test?

Selectively done.

8.Does organisations spend equal time in assessing soft skills to technical skills?

Very less or no time.

9.Do you exclude candidates with extra ordinary soft skills because they did not meet company bench mark for technical

excellence?

Yes.Techincal / professional competency is main requirement.

10.Why soft skills matter in this changing global market?

As an additional trait Soft Skill is very important for effective self control and interpersonal relationships

11.Does the organisation today expect its current employees or new joiners to know how to behave on job? Or additional

skills training is given according to the requirement of the job?

In some companies additional training is given based on TNA.

12. Do you think soft skills can accompany hard/core skills and help organisations use its technical expertise to full

advantage?

Yes, without an iota of doubt.

13. Do organisations today spend extra time and money towards such skill development?

Yes for certain cadre of people.

V.Raghunathan
6th February 2015 From India
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