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Hi Seniors,

Can anyone tell me what GAP Analysis is and how it is done? Is there any specific format available for GAP Analysis? Additionally, what is the difference between Skill Matrix, Competency Mapping, and GAP Analysis? I am new to the HR Department and feeling clueless. Your help is greatly appreciated.

Regards,
Swapna 😕

From India, Madras
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Competency Mapping is a process of identifying key competencies for an organization and/or a job and incorporating those competencies throughout the various processes (i.e. job evaluation, training, recruitment) of the organization. To ensure we are both on the same page, we would define a competency as a behavior (i.e. communication, leadership) rather than a skill or ability.

The steps involved in competency mapping with an end result of job evaluation include the following:

1) Conduct a job analysis by asking the incumbents to complete a position information questionnaire (PIQ). This can be provided for incumbents to complete, or you can conduct one-on-one interviews using the PIQ as a guide. The primary goal is to gather from incumbents what they feel are the key behaviors necessary to perform their respective jobs.

2) Using the results of the job analysis, you are ready to develop a competency-based job description. A sample of a competency-based job description generated from the PIQ may be analyzed. This can be developed after carefully analyzing the input from the represented group of incumbents and converting it to standard competencies.

3) With a competency-based job description, you are on your way to begin mapping the competencies throughout your human resources processes. The competencies of the respective job description become your factors for assessment on the performance evaluation. Using competencies will help guide you to perform more objective evaluations based on displayed or not displayed behaviors.

4) Taking the competency mapping one step further, you can use the results of your evaluation to identify in what competencies individuals need additional development or training. This will help you focus your training needs on the goals of the position and company and help your employees develop toward the ultimate success of the organization.

Source: http://e-hresources.com (Search On Cite | Search On Google)

In business and economics, gap analysis is a business resource assessment tool enabling a company to compare its actual performance with its potential performance. At its core are two questions: Where are we? Where do we want to be? If a company or organization is under-utilizing its current resources or is forgoing investment in capital or technology, then it may be producing or performing at a level below its potential. This concept is similar to the base case of being below one's production possibilities frontier. The goal of the gap analysis is to identify the gap between the optimized allocation and integration of the inputs and the current level of allocation. This helps provide the company with insight into areas that could be improved. The gap analysis process involves determining, documenting, and approving the variance between business requirements and current capabilities. Gap analysis naturally flows from benchmarking and other assessments. Once the general expectation of performance in the industry is understood, it is possible to compare that expectation with the level of performance at which the company currently functions. This comparison becomes the gap analysis. Such analysis can be performed at the strategic or operational level of an organization. 'Gap analysis' is a formal study of what a business is doing currently and where it wants to go in the future. It can be conducted, in different perspectives, as follows: Organization (e.g., human resources) Business direction Business processes Information technology Gap analysis provides a foundation for measuring the investment of time, money, and human resources required to achieve a particular outcome (e.g., to turn the salary payment process from paper-based to paperless with the use of a system).

Skill matrix is a tool to assess training needs. It is a table that shows the skills of individuals in a team and any gaps between the skills of employees and the job roles they have. It is also known as a competency framework.

Source: http://wiki.answers.com/Q/What_is_skill_matrix

From India, Gurgaon
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Thank you very much, John. I have attached the one I have framed, but I am clueless about what the next step is. Please guide me.

Regards,
Swapna


From India, Madras
Attached Files (Download Requires Membership)
File Type: xls Skill matrix - 2009.xls (110.5 KB, 1528 views)

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