Feedback: A Crucial Element in Professional Growth
If someone asks you for feedback, what do you do? I have seen many people who are just unable to give appropriate feedback. Giving pointed feedback actually helps the candidate identify the roots of an issue. Inadequate feedback is probably the most unprofessional practice an industry can have. Most people try to give examples to support it. In other words, improperly structured feedback can make the PA system kaput!
Ensuring Appropriate Feedback in Organizations
How do you ensure appropriate feedback is given in your organization? I am just curious about how Indian experiences have been... and what degree of innovation or adaptation we have in our HR practices.
From United States, Daphne
If someone asks you for feedback, what do you do? I have seen many people who are just unable to give appropriate feedback. Giving pointed feedback actually helps the candidate identify the roots of an issue. Inadequate feedback is probably the most unprofessional practice an industry can have. Most people try to give examples to support it. In other words, improperly structured feedback can make the PA system kaput!
Ensuring Appropriate Feedback in Organizations
How do you ensure appropriate feedback is given in your organization? I am just curious about how Indian experiences have been... and what degree of innovation or adaptation we have in our HR practices.
From United States, Daphne
Hi Nikhil, this has been a favorite topic of mine since my days at IIM. Managing feedback can be both difficult and interesting. I never knew that until then. Thank you for starting this thread. Here goes my experiences:
Challenges in Giving Feedback
Giving feedback to employees has always been a challenging task for me. It is rightly said that inadequate or inappropriately crafted feedback can ruin the PMS.
Importance of Constructive Feedback
Giving feedback in a proper manner comes with a lot of practice, and new techniques are to be used to accommodate feedback for different behaviors. Special care should be taken to ensure that feedback is always constructive, no matter how difficult it may sound. Simply stating negatives can actually lower the morale of employees.
Perception and Feedback
One has to be wary of their perception while giving feedback, as it plays the biggest barrier when providing inputs on performance.
Tools for Effective Feedback
We have used role plays and real-life cases as tools to provide our employees with constructive feedback, and both techniques worked very well without harming the motivation of employees. In fact, these tools can be used for giving feedback to Senior Management as well.
Regards,
Archna
From India, Delhi
Challenges in Giving Feedback
Giving feedback to employees has always been a challenging task for me. It is rightly said that inadequate or inappropriately crafted feedback can ruin the PMS.
Importance of Constructive Feedback
Giving feedback in a proper manner comes with a lot of practice, and new techniques are to be used to accommodate feedback for different behaviors. Special care should be taken to ensure that feedback is always constructive, no matter how difficult it may sound. Simply stating negatives can actually lower the morale of employees.
Perception and Feedback
One has to be wary of their perception while giving feedback, as it plays the biggest barrier when providing inputs on performance.
Tools for Effective Feedback
We have used role plays and real-life cases as tools to provide our employees with constructive feedback, and both techniques worked very well without harming the motivation of employees. In fact, these tools can be used for giving feedback to Senior Management as well.
Regards,
Archna
From India, Delhi
Thanks, Archana. You are giving indirect feedback through role plays and real-life cases in your exercises. That is interesting and innovative. Let me share an example. One of our forum members once told me that some of the words I used triggered a sharp reaction. I asked him for specific feedback as to "which words?" "what response?" and "why." I didn't receive a meaningful answer. So, it seemed much ado about nothing! But then, it probably wasn't the case. :-)
I also recall Simhan's review of the project report. It was a fairly detailed one. In fact, it reminded me of my IIT days where project reports and publications came back with line-by-line reviews. Even in Germany and the US, I used to give and receive very, very detailed reviews with a concrete plan of action. The US was less detailed when it came to the reviews due to litigation risks, though!
Any other inputs on how these things are given?
From United States, Daphne
I also recall Simhan's review of the project report. It was a fairly detailed one. In fact, it reminded me of my IIT days where project reports and publications came back with line-by-line reviews. Even in Germany and the US, I used to give and receive very, very detailed reviews with a concrete plan of action. The US was less detailed when it came to the reviews due to litigation risks, though!
Any other inputs on how these things are given?
From United States, Daphne
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