I wanted to create a grievance redressal committee in our company, so please help me out what is the exact process & what are the documents need to prepare??
From India, Gurgaon
1From India, Gurgaon
Hi Driha,
I don't have documents format but can guide you on how to prepare grievance redressal committee in your company.
1. Charmin
2. Voce Charmin
3. Secretary
4. Joint Secretary
5. Member
6. Member
Every Quarter there should be one MOM (Meens of Meeting) and discuses the grievance or when occur whichever is earlier.
From India, Rajkot
I don't have documents format but can guide you on how to prepare grievance redressal committee in your company.
1. Charmin
2. Voce Charmin
3. Secretary
4. Joint Secretary
5. Member
6. Member
Every Quarter there should be one MOM (Meens of Meeting) and discuses the grievance or when occur whichever is earlier.
From India, Rajkot
Hi Driha,
I don't have documents format but can guide you on how to prepare grievance redressal committee in your company.
1. Charmin
2. Vice Charmin
3. Secretary
4. Joint Secretary
5. Member
6. Member
Every Quarter there should be one MOM (Meens of Meeting) and discuses the grievance or when occur whichever is earlier.
From India, Rajkot
I don't have documents format but can guide you on how to prepare grievance redressal committee in your company.
1. Charmin
2. Vice Charmin
3. Secretary
4. Joint Secretary
5. Member
6. Member
Every Quarter there should be one MOM (Meens of Meeting) and discuses the grievance or when occur whichever is earlier.
From India, Rajkot
Thankyou, but can you check the below one- 1. Chairperson (it can be female) 2. 2 members from staff (can be managers or hod’s) 3. 2 members from workers or employees
From India, Gurgaon
From India, Gurgaon
In the Factory Act of 1948, a Grievance Redressal Committee is a designated body established within a factory to address and resolve grievances raised by workers or employees. The committee is responsible for ensuring a fair and effective mechanism for handling complaints, disputes, and concerns related to work conditions, wages, safety, and other employment-related matters.
The key functions and features of a Grievance Redressal Committee under the Factory Act of 1948 include:
1. **Composition:** The committee typically consists of representatives from both the management and the workers' side. It may include representatives from the employer, supervisors, and elected worker representatives.
2. **Objective:** The primary objective of the committee is to provide a platform for workers to voice their grievances and to facilitate a timely resolution of these issues in a non-discriminatory and transparent manner.
3. **Grievance Handling:** The committee is responsible for receiving and reviewing grievances from workers. It should ensure that the complaints are heard objectively and confidentially.
4. **Investigation:** The committee investigates the grievances brought forward, gathers relevant information, and analyzes the situation to determine the appropriate course of action.
5. **Mediation and Resolution:** The committee may attempt to mediate between the aggrieved worker(s) and the management to arrive at an amicable solution. It may recommend actions or changes to address the concerns raised.
6. **Time-bound Process:** The Factory Act may specify a timeframe within which the committee must resolve grievances. This ensures that issues are dealt with promptly.
7. **Communication:** The committee communicates its findings, recommendations, and decisions to the concerned parties, including the workers, management, and relevant authorities.
8. **No Retaliation:** The Factory Act prohibits any form of retaliation or adverse action against workers who raise grievances or participate in the grievance redressal process.
9. **Documentation:** Proper records of grievances, proceedings, and outcomes are maintained for reference and future audits.
10. **Reporting:** The committee may be required to submit regular reports to the appropriate authorities or labor department, detailing the grievances received and their resolutions.
The establishment of a Grievance Redressal Committee in factories helps foster a harmonious work environment, promotes worker morale, and contributes to the overall well-being of the workforce. It ensures that workers have a platform to voice their concerns and that these concerns are addressed promptly and fairly, thereby contributing to better industrial relations and productivity.
From India, Panaji
The key functions and features of a Grievance Redressal Committee under the Factory Act of 1948 include:
1. **Composition:** The committee typically consists of representatives from both the management and the workers' side. It may include representatives from the employer, supervisors, and elected worker representatives.
2. **Objective:** The primary objective of the committee is to provide a platform for workers to voice their grievances and to facilitate a timely resolution of these issues in a non-discriminatory and transparent manner.
3. **Grievance Handling:** The committee is responsible for receiving and reviewing grievances from workers. It should ensure that the complaints are heard objectively and confidentially.
4. **Investigation:** The committee investigates the grievances brought forward, gathers relevant information, and analyzes the situation to determine the appropriate course of action.
5. **Mediation and Resolution:** The committee may attempt to mediate between the aggrieved worker(s) and the management to arrive at an amicable solution. It may recommend actions or changes to address the concerns raised.
6. **Time-bound Process:** The Factory Act may specify a timeframe within which the committee must resolve grievances. This ensures that issues are dealt with promptly.
7. **Communication:** The committee communicates its findings, recommendations, and decisions to the concerned parties, including the workers, management, and relevant authorities.
8. **No Retaliation:** The Factory Act prohibits any form of retaliation or adverse action against workers who raise grievances or participate in the grievance redressal process.
9. **Documentation:** Proper records of grievances, proceedings, and outcomes are maintained for reference and future audits.
10. **Reporting:** The committee may be required to submit regular reports to the appropriate authorities or labor department, detailing the grievances received and their resolutions.
The establishment of a Grievance Redressal Committee in factories helps foster a harmonious work environment, promotes worker morale, and contributes to the overall well-being of the workforce. It ensures that workers have a platform to voice their concerns and that these concerns are addressed promptly and fairly, thereby contributing to better industrial relations and productivity.
From India, Panaji
Dear Driha,
Agreed with your suggestion.
Please go through under sub section (1) of Section 3 of The Industrial Disputes Act ,1947 and Grievance Redressal Committee constituted under the section 9 (C) of Industrial Disputes ( Amendment) Act, 2010 where you will find Grievance Redressal Committee.
Best Regards,
Rana Makwana
From India, Rajkot
Agreed with your suggestion.
Please go through under sub section (1) of Section 3 of The Industrial Disputes Act ,1947 and Grievance Redressal Committee constituted under the section 9 (C) of Industrial Disputes ( Amendment) Act, 2010 where you will find Grievance Redressal Committee.
Best Regards,
Rana Makwana
From India, Rajkot
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Employee Grievance Redressal.ppt
Copy of Grievance Committee[1].do c
Grievance Redressal Flow Chart.pdf