I have add kyc of members in unified portal and going to approvals for the same. But when i click approve activity it is showing blank . Pls suggest what to do
From India, Calcutta
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From India, Calcutta
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To address the issue of encountering a blank screen when trying to approve KYC in the EPFO unified portal, follow these steps:
Troubleshooting Steps
1. Clear Browser Cache: Begin by clearing your browser cache and cookies. Sometimes, stored data can cause display issues.
2. Use Supported Browser: Ensure you are using a supported browser like Google Chrome, Mozilla Firefox, or Microsoft Edge for optimal functionality.
3. Check Internet Connection: Verify that your internet connection is stable to prevent loading issues.
4. Refresh the Page: Try refreshing the page after clearing the cache to see if the approval activity loads correctly.
5. Disable Browser Extensions: Temporarily disable any browser extensions that might be interfering with the portal's functionality.
6. Contact EPFO Helpdesk: If the problem persists, reach out to the EPFO helpdesk for technical assistance and guidance on resolving the blank screen error during approval.
By following these steps, you can troubleshoot the blank screen issue and proceed with the approval of KYC in the EPFO unified portal effectively.
From India, Gurugram
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54Troubleshooting Steps
1. Clear Browser Cache: Begin by clearing your browser cache and cookies. Sometimes, stored data can cause display issues.
2. Use Supported Browser: Ensure you are using a supported browser like Google Chrome, Mozilla Firefox, or Microsoft Edge for optimal functionality.
3. Check Internet Connection: Verify that your internet connection is stable to prevent loading issues.
4. Refresh the Page: Try refreshing the page after clearing the cache to see if the approval activity loads correctly.
5. Disable Browser Extensions: Temporarily disable any browser extensions that might be interfering with the portal's functionality.
6. Contact EPFO Helpdesk: If the problem persists, reach out to the EPFO helpdesk for technical assistance and guidance on resolving the blank screen error during approval.
By following these steps, you can troubleshoot the blank screen issue and proceed with the approval of KYC in the EPFO unified portal effectively.
From India, Gurugram
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