hi all i am working with domestic bpo, in the last month there is huge attrition. so anyone could suggest me what steps can take to reduce the attrition....
From India, Delhi
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From India, Delhi
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As you mentioned, in the last month there was a huge attrition, it means something went wrong. As an HR professional, you need to investigate or probe the reasons for the sudden exit of employees. Get to the root of the problem and discuss with management to resolve the issues. Try to resolve the issues in favor of employees to the extent possible.
Your query is incomplete. If you can provide more details, the seniors on the forum can advise much better.
From Kuwait, Salmiya
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30Your query is incomplete. If you can provide more details, the seniors on the forum can advise much better.
From Kuwait, Salmiya
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Without knowing what happened last month (for example, if any new BPO company started its operations in Delhi), it is not possible to provide a solution. It would be like telling someone how to get to Delhi without knowing where they are starting from.
Have a lovely day.
Regards
From United Kingdom
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Have a lovely day.
Regards
From United Kingdom
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Reducing 90 Day Attrition Before Hiring.pdf
Managing Attrition in BPO.doc
Attrition-rate. xls