Hi,
Please find the answer. Shrinkage is calculated in two parts:
a) Absenteeism
b) Attrition
Absenteeism: Total number of people who didn't turn up to the office / Total number of Agent Scheduled.
Regards,
Minku
From India, Delhi
Please find the answer. Shrinkage is calculated in two parts:
a) Absenteeism
b) Attrition
Absenteeism: Total number of people who didn't turn up to the office / Total number of Agent Scheduled.
Regards,
Minku
From India, Delhi
Dear Abhishek,
This is in addition to what Minku has said. The concept of shrinkage is present in purchase and inventory management as well. Shrinkage of inventory occurs due to wear and tear of the material, theft, damage while handling, etc. Examples of shrinkage include the storage of perishable food items beyond the expiry date, evaporation of petrol, diesel, or lubricants, corrosion of nuts and bolts, and loss of cement while handling cement bags.
To prevent shrinkage, purchase managers or warehouse managers are held responsible for proper material planning. The shrinkage ratio is calculated every half year or year.
Ok...
DVD
From India, Bangalore
This is in addition to what Minku has said. The concept of shrinkage is present in purchase and inventory management as well. Shrinkage of inventory occurs due to wear and tear of the material, theft, damage while handling, etc. Examples of shrinkage include the storage of perishable food items beyond the expiry date, evaporation of petrol, diesel, or lubricants, corrosion of nuts and bolts, and loss of cement while handling cement bags.
To prevent shrinkage, purchase managers or warehouse managers are held responsible for proper material planning. The shrinkage ratio is calculated every half year or year.
Ok...
DVD
From India, Bangalore
[QUOTE=mupadhyay23;1592300]
Hi,
Please find the answer. Shrinkage is calculated in two parts:
a) Absenteeism
b) Attrition
Absenteeism: Total number of people who didn't turn up to the office / Total number of Agents Scheduled (this formula is only calculated in BPO in terms of Operation).
Regards,
Minku
From India, Delhi
Hi,
Please find the answer. Shrinkage is calculated in two parts:
a) Absenteeism
b) Attrition
Absenteeism: Total number of people who didn't turn up to the office / Total number of Agents Scheduled (this formula is only calculated in BPO in terms of Operation).
Regards,
Minku
From India, Delhi
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