Dear Seniors, I am Sumith, working as an HR executive in a four-star hotel. Recently, I have been asked to start the training department. How should I begin, and could you please help me create training modules? This is a new department for me. Please give valuable suggestions.
Regards,
Sumith
From United States, Cambridge
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Regards,
Sumith
From United States, Cambridge
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In wat aspect you need our suggestions, creating modules or presentation skills or to engage some external facilitators.
From India, Madras
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From India, Madras
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Training Needs Analysis for a Four-Star Hotel
Thank you for your email. I am looking for modules and presentation skills for a four-star hotel with 100 staff members. Could you please describe how to conduct a training needs analysis?
I am awaiting your prompt reply.
Regards,
Sumith
From United States, Cambridge
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Thank you for your email. I am looking for modules and presentation skills for a four-star hotel with 100 staff members. Could you please describe how to conduct a training needs analysis?
I am awaiting your prompt reply.
Regards,
Sumith
From United States, Cambridge
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Dear Sumith,
You can choose from the following modules:
• Advanced supervision
• Assertive communication
• Assigning and delegating work
• Coaching, counseling, and discipline
• Communication skills
• Food cost control
• Effective listening
• Interviewing skills
• Improving customer average spend
• Improving staff productivity
• Marketing and selling skills
• Motivating employees
• Objective setting and performance appraisal
• Planning and scheduling
• Problem-solving
• Profit and loss accounting
• Recruitment and selection
• Reducing staff turnover
• Supervision for managers
• Supervision skills
• Supervision for chefs
• Teambuilding
• Time management
• Train-the-trainer
• Wage cost control
Bar Tending
Restaurant management
Culinary skills
Food preparation and safety
Leadership and Chain Management
Hotel and Restaurant Health and Safety
Regards,
Sugandha
From India, Delhi
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1You can choose from the following modules:
• Advanced supervision
• Assertive communication
• Assigning and delegating work
• Coaching, counseling, and discipline
• Communication skills
• Food cost control
• Effective listening
• Interviewing skills
• Improving customer average spend
• Improving staff productivity
• Marketing and selling skills
• Motivating employees
• Objective setting and performance appraisal
• Planning and scheduling
• Problem-solving
• Profit and loss accounting
• Recruitment and selection
• Reducing staff turnover
• Supervision for managers
• Supervision skills
• Supervision for chefs
• Teambuilding
• Time management
• Train-the-trainer
• Wage cost control
Bar Tending
Restaurant management
Culinary skills
Food preparation and safety
Leadership and Chain Management
Hotel and Restaurant Health and Safety
Regards,
Sugandha
From India, Delhi
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Hi Sumith,
I am Swapnaja. I have been working in the training department of a 4-star deluxe property for the past 5 months. I believe I can offer you some assistance.
Firstly, check with all your HODs to determine the type of training they require for their staff to ensure smooth operations. You should also review your SOPs for guidance. Start selecting topics accordingly for each department and consider creating a training schedule or calendar.
There is a lot of material available on the internet that you can utilize for training purposes. If you need further information, please feel free to contact me at swapnajagodbole@gmail.com.
Regards,
Swapnaja
From India, Aurangabad
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I am Swapnaja. I have been working in the training department of a 4-star deluxe property for the past 5 months. I believe I can offer you some assistance.
Firstly, check with all your HODs to determine the type of training they require for their staff to ensure smooth operations. You should also review your SOPs for guidance. Start selecting topics accordingly for each department and consider creating a training schedule or calendar.
There is a lot of material available on the internet that you can utilize for training purposes. If you need further information, please feel free to contact me at swapnajagodbole@gmail.com.
Regards,
Swapnaja
From India, Aurangabad
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Hi Sumith,
I am Samidha. I too recently started training sessions in my company. So basically, you can start activities by the type of induction program, followed by an official introduction of your employees by themselves. This should include hobby descriptions and performance accordingly, or cross-introductions can be taken. In further sessions, you can cover topics like communication, motivation, time management, etc. Role-plays and ice-breaking activities are important.
All the best!
Regards,
Samidha
From India, Hyderabad
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I am Samidha. I too recently started training sessions in my company. So basically, you can start activities by the type of induction program, followed by an official introduction of your employees by themselves. This should include hobby descriptions and performance accordingly, or cross-introductions can be taken. In further sessions, you can cover topics like communication, motivation, time management, etc. Role-plays and ice-breaking activities are important.
All the best!
Regards,
Samidha
From India, Hyderabad
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There is already a lot of material here on CiteHR posted by other members on such topics as training needs analysis, training calendars, techniques, training games, etc., etc.
CiteHR has a wealth of material on every conceivable topic, and it is all available to you. Just use the Download Search Box at the top of the page. The CiteHR administrators have made it so easy for you to find what you need. Search FIRST, Ask SECOND.
From Australia, Melbourne
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CiteHR has a wealth of material on every conceivable topic, and it is all available to you. Just use the Download Search Box at the top of the page. The CiteHR administrators have made it so easy for you to find what you need. Search FIRST, Ask SECOND.
From Australia, Melbourne
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Department Training Need Analysis.doc