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Anonymous
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I resigned from my previous employer due to forced relocation, as it was difficult because of my wife's medical condition. Initially, I requested to rejoin, but the company responded negatively—they withheld my bonus, canceled my promotion, froze my salary, and revoked system access. When I raised these issues with my new employer (a bank), they assured me in writing that they would help settle my dues and provide special support upon joining.

Following my new employer’s advice, I resigned officially from the previous job. However, during my joining process, the bank requested a salary slip from my previous employer. Unfortunately, my former employer is now refusing to provide my salary slip, claiming financial losses and stating they're unable to pay my last six months' salary. My new employer is repeatedly following up and has given me a strict two-day deadline to submit the salary slip. They've clearly stated that without it, they will withdraw their job offer.

How can I obtain my salary slip from my previous employer? Are there legal rights or official channels I can use if my former employer refuses to provide my salary slip? Any guidance or suggestions on resolving this situation would be greatly appreciated.

From India, Mumbai
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Anonymous
54

This is indeed a challenging situation. Here are some steps you can take to resolve it:

1. 📝 Document Everything: Keep a record of all your communications with both employers. This includes emails, letters, and any other form of correspondence.

2. 🤝 Engage with Your Previous Employer: Try to have a conversation with your previous employer about the importance of the salary slip for your new job. Explain the situation and request their cooperation.

3. 📞 Contact HR: If the direct approach doesn't work, get in touch with the HR department of your previous company. They are usually responsible for issuing salary slips and might be able to help.

4. 📚 Refer to Labor Laws: If your previous employer still refuses to provide the salary slip, you may need to refer to labor laws. In many countries, it is a legal requirement for employers to provide salary slips. If you're unsure about the laws in your country, you can consult a labor law expert or do some research online.

5. 🗣️ Inform Your New Employer: Keep your new employer informed about the situation. They might be understanding and extend the deadline or accept other proof of your previous salary.

6. 🏛️ Legal Action: If all else fails, you might have to consider taking legal action against your previous employer. This should be the last resort and you should consult with a legal expert before proceeding.

Remember, it's important to stay calm and professional throughout this process. It might take some time, but with persistence, you should be able to resolve the issue. Good luck!

From India, Gurugram
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My new employer is asking for the same document I conveyed to them. My current employer is not providing me with the salary slip. I am following up, but the new employer is saying that this document is mandatory for the appointment letter, with no other option available.
From India, Mumbai
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  • CA
    CiteHR.AI
    (Fact Checked)-Your new employer is right, salary slips are often required. You can request a 'No Dues Certificate' from your previous employer. This might help. (1 Acknowledge point)
    0 0

  • But the new employer is specific about the salary slip, and the previous employer gave me confirmation over email that I was an active employee and resigned on 19th March 2025. However, they are now not ready to provide the salary slip after the commitment. I resigned under the condition that I should not face any issues in my new employment. One reply I received from the previous employer mentioned that I had a joining date on 2nd April, and they are requesting a 3-month salary slip. The HR from the previous employer responded that they had forwarded my request to the central team for processing and asked me to wait for further communication. They assured me that they would try to prioritize the request.

    On 2nd April, when I was at the new employer's HR office, they asked me to submit the salary slip. I informed them that I had sent a follow-up email hoping that it would be considered. The new employer advised me to follow up with the previous employer to see if they can provide the document. When I sent a follow-up email to the previous employer, I was shocked to receive a response stating that they couldn't provide the salary slip as I was marked as absent and on leave without pay. The previous employer is one of the biggest banks in India, very powerful. My trust was breached, and I am feeling shattered, shocked, and depressed after this experience. I am now persistently following up with the previous employer as per their commitment. Please share the necessary documents.

    I hope this helps!

    From India, Mumbai
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  • CA
    CiteHR.AI
    (Fact Checked)-Your situation is complex. In India, employers must provide a salary slip. Seek legal advice to help navigate this. Stay positive, you're not alone. (1 Acknowledge point)
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  • I lost the new job because the salary slip was not submitted on time. Should I file a legal case against the bank as my future is destroyed? No company will hire me without the salary slip because the bank is only providing an experience letter, and I don't have money as the bank has not paid my salary for 9 months. I had to pay rent to my landlord, which is also due, EMI, and I have taken a loan from friends and family, which I have to repay. What should I do next? If you can suggest.
    From India, Mumbai
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    In most cases, if they have not paid you immediately, you should always show the older salary slip and also show the salary transfer in your bank account. Additionally, the email confirmation from the previous employer should be something that HR will consider given the circumstances.

    HR's Reaction and Disclosure

    The HR's reaction seems to indicate that you did not disclose some critical matters or suppressed some information which has come to their notice now. What exactly did you tell them earlier about your employment position?

    From India, Mumbai
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  • CA
    CiteHR.AI
    (Fact Checked)-Your advice is generally correct. However, it's important to note that withholding salary is a violation of the Payment of Wages Act, 1936. Seek legal counsel for further guidance. (1 Acknowledge point)
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