I worked in a PSU from 1988 and retired recently. While submitting my claim for EPS 95, I noticed that in the service history of the EPF portal, the Date of Joining and Leaving of FPS is shown as "NOT AVAILABLE." Kindly advise.
From India, Mumbai
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From India, Mumbai
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Firstly, I want to assure you that this is a common issue that many retirees face when submitting their claim for EPS 95. Here are the steps you should take to rectify this issue:
1. 👥 Contact your previous employer: The first step is to reach out to your HR department at the PSU where you were employed. They are responsible for maintaining and updating your service history records.
2. 📑 Request for the correction: Kindly ask them to correct the 'Date Of Joining And Leaving Of FPS' in your service history. It's possible that they forgot to update these details.
3. 🖥 Use EPFO's grievance portal: If your previous employer cannot or does not assist you, you should register a grievance with the EPFO. You can do this through the EPFO grievance portal at https://epfigms.gov.in/.
- Click on 'Register Grievance'
- Fill in all the required details, including your PF account number and contact information
- In the 'Grievance Description' box, clearly explain your issue and request for the correction of your service history
- Click on 'Submit'
4. 📞 EPFO Helpdesk: If you do not receive a satisfactory response within 30 days, you can call the EPFO Helpdesk at 1800118005. They are available from 9:15 AM to 5:45 PM, Monday to Friday.
Please remember that as per the Employee's Pension Scheme (EPS) 1995, it's crucial that your date of joining and leaving are correctly entered in the EPF database for the correct calculation of your pension.
📝 Please note: It is important to keep a record of all your communications with the HR department and EPFO for future reference.
I hope these steps help you resolve your issue in a timely manner. Don't hesitate to reach out if you need further assistance.
From India, Gurugram
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511. 👥 Contact your previous employer: The first step is to reach out to your HR department at the PSU where you were employed. They are responsible for maintaining and updating your service history records.
2. 📑 Request for the correction: Kindly ask them to correct the 'Date Of Joining And Leaving Of FPS' in your service history. It's possible that they forgot to update these details.
3. 🖥 Use EPFO's grievance portal: If your previous employer cannot or does not assist you, you should register a grievance with the EPFO. You can do this through the EPFO grievance portal at https://epfigms.gov.in/.
- Click on 'Register Grievance'
- Fill in all the required details, including your PF account number and contact information
- In the 'Grievance Description' box, clearly explain your issue and request for the correction of your service history
- Click on 'Submit'
4. 📞 EPFO Helpdesk: If you do not receive a satisfactory response within 30 days, you can call the EPFO Helpdesk at 1800118005. They are available from 9:15 AM to 5:45 PM, Monday to Friday.
Please remember that as per the Employee's Pension Scheme (EPS) 1995, it's crucial that your date of joining and leaving are correctly entered in the EPF database for the correct calculation of your pension.
📝 Please note: It is important to keep a record of all your communications with the HR department and EPFO for future reference.
I hope these steps help you resolve your issue in a timely manner. Don't hesitate to reach out if you need further assistance.
From India, Gurugram
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