Map your current Process
Map your sub process
Record if it is done through SAP/ Manual
If Manual on what platform is it done through MS- Office/ Notepad/ Email / Calls etc…
What are the bottle necks/ Pin Points?
Who are the stakeholders involved? (Internal Stake Holders / External Stake Holders)
No of Approvals required for the process
Any reports generated out of the process
Does the process at end record the lead time taken?
Involvement of any other software required
Count the No of screens involved to get your end result
Record the no of clicks involved to get you end result
After looking at the current process look at it and see where does it take more time, and how it can be simplified.