WHAT SHOULD BE THE PROFILE OF HR MANAGER - CiteHR
Lavena_dsouza
Human Resource
Arunananth2007
Hr Executive
KANISHKAR
Hr Executive
Faheem.barnas
Hr Generalist

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I am working as a HR Assistant since last 3 years and got a offer for the post of HR Manager from a domestic Call Center. I am confused that how would I able to handle the situations?
My new company (Where I am supposed to join) has 50 employees and there is no HR Department in that company.
Please do tell me something about the profile of HR Manager and what should I do to start the HR Department.
Always I feel butterfly in my stomach I can't sleep well sometime I think that I should refuse this offer of appointment but the other time I think that No at least I should take the challenge.
Seniors I am waiting for your response becoz only you people can help me.
Regards
Kanishka

Dont worry!
HR is plays an important role in all organization. The following are the major areas that you are going to concentrate in your organization.
1.Recruitment - Selection of right person to right job
2. Training - On the job and Off the job training for all employees.
3. Employee Welfare - Compensation benefits and other
4. Statutory - PF, ESI,etc
5. Pay roll - Salary administration
These are the some of the major areas comes under HR department. Please clarify if you are going to handle the administration part also means your responsibilities will increase.
HR job is an cool job dont worry if you have further clarification please revert back.
Regards,
V.Arunkumar.

Thank u so much Mr. Arun for your quick and great response.
Among all the 5 areas which you define.
I can do recruitement since I have exp. in this field.
I can do payroll very well.
There is no PF and ESI. Adm. is not included in my profile.
But how could I do compensation and benefits and T & D?
Because I don't have much exp. in T & D means how Training and develpement need assessed. how to provide trainings to the employees and what is the basis of making training calender etc. ?
Thanks again
Kanishka

Dear Kanishka

As a HR in a domestic centre, you have been recruited to implement things, you would more or less have to work like a HR Generalist taking care of the overall HR Activities

1) Firstly your major job will be recruitment – getting in right people

2) Your Second major task would be taking care of the employees like a mother.

Now understand some basic HR polices that are made by the management like salary dates, holiday list, timings, overtime, present recruitment procedures etc.

Speak with employees and be familiar with them, understand what problems they have. Most of them will come with all pitty matters like formal letters, leaves etc.

3) Try to implement things like Corporate Salary Account with Bank

4) If there is no Hr dept, check if you will have to manage the payroll? Or is it managed by the accounts dept?

5) You may have to complete some HR formalities like offer letters, appt letters, leave applications and other formats appraisal forms etc

6) Employee Database

7) Everyday understand and analysis the environment, the systems that you want to implement. Try to copy what you found streamlined in your previous job in HR and try to implement the same.

8) Meanwhile document things up so that end of two months you have enough data and you are able to understand things to make up with Employee handbook.

You can refer to many of the employee handbook uploaded in Cite Hr for understanding the Hr systems & policies and also look out for payroll related query like payslip, payroll sheet etc.

Listed here is some primary job description for HR Generalist:

PRIMARY RESPONSIBILITIES

• Responsible for all human resource activities to include employment, compensation, employee relations, benefits, and training and development.

• Interview job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant's qualifications.

• Develop and maintain relationship with employment agencies, universities and other recruitment sources.

• Prepare and maintain company salary structure, job documentation, and job evaluation systems. Complete salary survey questionnaires.

• Prepare, process and distribute payroll.

• Design and conduct new employee orientations.

• Administer and explain benefits to employees.

• Employee Recreation & Staff Welfare like canteen etc

• Recommend, develop and schedule training and development courses.

• Provide advice, assistance and follow-up on company policies, procedures, and documentation.

• Coordinate the resolution of specific policy-related and procedural problems and inquiries.

• Recommend, develop and maintain human resource data bases, computer software systems, and manual filing systems.

• Develop and recommend operating policy and procedural improvements.

• Other duties as assigned.

Best Regards,

Tina

Hi Kanishka,
We ll ,its really simple all u need is to provide a 100% assisance to thr RGT ( Revenue Generating Team). Being a part of human Resourceu need to support all the employees so in turn the company flourishes.
Precisely i would say that the core areas are :-
1> Recruitment
2> Training
3> Councelling
4> Retention Activities
5> payroll
6> Sta... Measures (PF/ESI/ Other Gov Norms )

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