An auditor asked us for a report on KPIs for business improvement. How should be our report be. This is a healthcare company with 150-200 employees. Kindly suggest. Thanks Anthony
From India, Bangalore
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1From India, Bangalore
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Dear Pudota,
What exactly does healthcare entail for you? Do you run a hospital or a medical laboratory? If it is a hospital, then the following are the business KPIs:
a) Revenue per employee
b) Revenue per bed
c) Bed occupancy ratio, and so on...
You need to hire a consultant to design the KPIs for your company. I provide consulting services to establish a comprehensive Performance Management System (PMS). You may click [here](https://www.citehr.com/586649-pms-system-hinarajput10-gmail-com.html#post2359739) to learn more about my services.
Thanks,
Dinesh Divekar
From India, Bangalore
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What exactly does healthcare entail for you? Do you run a hospital or a medical laboratory? If it is a hospital, then the following are the business KPIs:
a) Revenue per employee
b) Revenue per bed
c) Bed occupancy ratio, and so on...
You need to hire a consultant to design the KPIs for your company. I provide consulting services to establish a comprehensive Performance Management System (PMS). You may click [here](https://www.citehr.com/586649-pms-system-hinarajput10-gmail-com.html#post2359739) to learn more about my services.
Thanks,
Dinesh Divekar
From India, Bangalore
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Hi, We do have KPIs. However, our auditor asked us for a report saying that He needs report on KPIs for business improvements. Kindlt let know how to proceed. Regards Anthony
From India, Bangalore
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From India, Bangalore
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Dear Anthony,
Please provide further clarification on your post. What type of audit is this? Have you hired an external agency to audit your organization? What is your designation? Are you from HR? If you are from HR, then how come you are associated with the report on business KPIs? It is the job of the MD.
Is the audit agency not expected to know the KPIs for your organization? The auditing agency's job is to carry a checklist and ask for the relevant records. Based on the records provided, they are supposed to identify any discrepancies or non-measurements. The three KPIs that I have provided in my previous reply, are these not business KPIs? You may provide a report on those KPIs. What the hold-up is not understood.
There are so many questions associated with your post. Please clarify.
Thanks,
Dinesh Divekar
From India, Bangalore
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Please provide further clarification on your post. What type of audit is this? Have you hired an external agency to audit your organization? What is your designation? Are you from HR? If you are from HR, then how come you are associated with the report on business KPIs? It is the job of the MD.
Is the audit agency not expected to know the KPIs for your organization? The auditing agency's job is to carry a checklist and ask for the relevant records. Based on the records provided, they are supposed to identify any discrepancies or non-measurements. The three KPIs that I have provided in my previous reply, are these not business KPIs? You may provide a report on those KPIs. What the hold-up is not understood.
There are so many questions associated with your post. Please clarify.
Thanks,
Dinesh Divekar
From India, Bangalore
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Dear Dinesh,
We are in the process of accreditation similar to ISO. They have asked us to submit the "KPIs to monitor the performance of the business." How should the reports be given to them?
Kindly suggest.
Regards,
Anthony
From India, Bangalore
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We are in the process of accreditation similar to ISO. They have asked us to submit the "KPIs to monitor the performance of the business." How should the reports be given to them?
Kindly suggest.
Regards,
Anthony
From India, Bangalore
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Hi, you said you have KPIs laid out for your firm. In this case, you may also be generating performance review reports based on these indicators. These reports may be prepared according to the formats issued by the accreditation agency conducting audits.
From India, Vadodara
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From India, Vadodara
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If anyone has sample formats, that would really help me to do my own. Kindly help me with few reports. Thanks
From India, Bangalore
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From India, Bangalore
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Have look at at your ISO audit reports if you are ISO certified company. You will find one such report there also.
From India, Vadodara
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From India, Vadodara
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Hi Bijay, We dont have such reports, as we are not accredited yet. If you or someone has in the forum and can share the sample reports, it would be a help for me. Regards Anthony
From India, Bangalore
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From India, Bangalore
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Implementing the key performance indicators of a balanced scorecard typically includes four processes:
1. The company translates its corporate vision into measurable operational goals that are communicated to employees.
2. These goals are linked to individual performance goals which are assessed on an established periodic basis.
3. Internal processes are established to meet and/or exceed the strategic goals and customer expectations.
4. Finally, Key Performance Indicators are analyzed to evaluate and make recommendations to improve future company performance.
Hope this helps.
From India, Vadodara
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1. The company translates its corporate vision into measurable operational goals that are communicated to employees.
2. These goals are linked to individual performance goals which are assessed on an established periodic basis.
3. Internal processes are established to meet and/or exceed the strategic goals and customer expectations.
4. Finally, Key Performance Indicators are analyzed to evaluate and make recommendations to improve future company performance.
Hope this helps.
From India, Vadodara
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