Hello everybody,

I have just joined an organization as an Assistant HRM. This organization consists of 84 staff operating in 8 provinces/cities. Currently, my HRM assigned me to conduct a training needs assessment. One more thing, my manager told me to conduct one-on-one interviews. I don't know how to gather information from interviews. I suggested that we should create a list of training courses and have all the staff (84) select their top 3 priorities. What should I do? I really need your recommendations.

With warmest regards,
Sok Chanvisal

From Cambodia
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Dear Sok Chanvisal,

Neither a one-on-one interview nor the preparation of a training calendar will bring out the real training needs. Have you identified the direct and indirect costs of each department? Any training that you conduct should aim to reduce these costs. Anything else done other than this is simply humbug.

I have been providing my responses on this subject for the last 4-5 years. You may refer to the following links, which are my replies to similar queries from the past:

- #post2015092
- #post1969910
- https://www.citehr.com/311628-measur...ml#post1411484 (although this is related to technical training, the comments are useful for behavioral training as well)
- https://www.citehr.com/119766-kirkpa...tml#post758770
- https://www.citehr.com/171892-honeym...tml#post743051
- https://www.citehr.com/137807-parame...tml#post712618
- https://www.citehr.com/479129-how-ge...ml#post2112781
- https://www.citehr.com/336611-roi-ca...ml#post1552221
- https://www.citehr.com/423763-evalua...ml#post2149785

All the best!

Dinesh V Divekar

From India, Bangalore
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