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The company has decided to train the employees. The training cost ranges from Rs. 70,000.00 to Rs. 80,000.00. The training period is approximately 4 to 5 days. These programs are designed for senior staff. Most of the training conducted will be from IIM's programs.

Please guide me on the training policy for such training programs.

Regards,
RUPALI

From India, Mumbai
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Please consider the following questions before you nominate your staff for IIM's Management Development Programme (MDP):

a) Who will be nominated? Why those managers only and not someone else?

b) What is the possibility of nominated employees remaining in the company for the next 2 years?

c) Will the nominees acquire primary, secondary, or tertiary knowledge from this course?

d) What are the Total Training Charges (TTC)? TTC comprises training fees, travel charges, accommodation charges, and CTC of the employees for the days they were away from work.

e) The most important part is what would be the ROI on this training? Who will measure it, and how? What if the ROI is not attained within a certain time span? Will you take disciplinary action for failure to show ROI?

f) Why this training institute only? Why not some other? Have you been carried away more by the brand image of the training institution? Has the company's requirement taken a back seat?

g) What alternatives are available for the training? Will some other institute be able to do the same job at a reduced price?

h) What will happen if you deal with a freelancer (one who provides the services directly) rather than going through such branded institutions? What is important to the company, a certificate from a prominent institute or real change in the organization?

i) By nominating selected employees for this course, will a few other deserving managers get disgruntled? How will you assess these undercurrents of disgruntlement and how will you address them?

j) Do you have past examples of managers taking training courses and calculating the ROI?

k) Will this nomination foster a learning culture in the organization?

Final Comments:

For any training program, you must be able to measure the ROI. If you fail to do that, it is a waste of the organization's precious resources. If the training is for senior managers, they should accept accountability for the implementation of learning. Their real seniority lies in this activity. In fact, they should go a little further and measure Return on Change (ROC) as well.

All the best!

Regards,
Dinesh V Divekar
Bangalore - 560092

From India, Bangalore
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Thank you a lot, Mr. Divekar. We haven't started such 5-day programs yet. We always have 1-2 day training programs or workshops from various training programs conducted. The boss thinks that 1-2 day programs may not help employees develop. Secondly, IIM's is a good brand, and he feels such programs can help develop the organization.

Training Program Considerations

Taking TTC into consideration, I came to understand that if any training program fees are more than 1 month's salary of that particular employee, they should sign a bond. If it is less, they should not. So, on that, I feel they should sign only for 1 year.

ROI is a point I also agree with. Probably, they can give some presentations. In any case, it needs to take a long time for the investment to come.

If you have any agreement or bond so that I can implement it, please share.

Thank you very much for your email.

Regards,
RUPALI

From India, Mumbai
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