Dear Moderators and Senior Members,
I am a few months old member of this community, and I have been active for the last 3 months. I would like to share my observations from the past 2-3 weeks:
- The majority of the posts (more than 75%) consist of trivial and very rudimentary questions or queries.
- Several posts and queries are not even remotely related to the HR field.
- Some novices post very mindless queries or threads.
- I have not come across a single post in the last 15 days that requires the application of domain knowledge or experience.
- This lack of value addition leads to "Zero Value Addition" for individual members.
- Gradually, professionals will start losing interest in participating in this forum.
I kindly request you to filter the threads and queries, and encourage value-added and learning-oriented discussions in the future.
Regards,
Shailesh Parikh
Vadodara, Gujarat
[Phone Number Removed For Privacy Reasons]
From India, Mumbai
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305I am a few months old member of this community, and I have been active for the last 3 months. I would like to share my observations from the past 2-3 weeks:
- The majority of the posts (more than 75%) consist of trivial and very rudimentary questions or queries.
- Several posts and queries are not even remotely related to the HR field.
- Some novices post very mindless queries or threads.
- I have not come across a single post in the last 15 days that requires the application of domain knowledge or experience.
- This lack of value addition leads to "Zero Value Addition" for individual members.
- Gradually, professionals will start losing interest in participating in this forum.
I kindly request you to filter the threads and queries, and encourage value-added and learning-oriented discussions in the future.
Regards,
Shailesh Parikh
Vadodara, Gujarat
[Phone Number Removed For Privacy Reasons]
From India, Mumbai
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I also agree with Shailesh Ji and request the moderators to consider the same as what Shailesh Ji requested. I find it very boring now on Cite HR. Once any member gives a correct answer to a query, other members, I feel, should not comment unless there is some value addition or due appreciation. If someone feels the answer given is not correct or appropriate, they can register their dissent politely with supporting reasons. Unfortunately, this is not happening. Anyone can talk about anything without any study. Even some of the senior members do the same thing.
From India, Mumbai
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From India, Mumbai
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Dear Korgaonkar Ji, thanks for echoing my feelings. The crux is all HR/IR/Labour professionals should ensure that the forum gets strengthened, and that can only be possible if we maintain the quality of discussions.
Regards
From India, Mumbai
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Regards
From India, Mumbai
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Understanding Community Dynamics and Enhancements
This is an important issue, so let me try to explain my viewpoint on this. Many of the senior members I've had direct interactions with will agree that this has remained consistent over the last seven years that this community has been online.
We have to look at the interactions from the point of view of a novice, as well as an experienced professional. An HR professional who has just joined a job or a professional who has some HR issues, when they come in, they have to be given a conducive environment to help them open up. This currently happens because many of our senior members are very open, welcoming, and approachable. One of our core goals is to nurture professionals and professionalism—this includes the novices.
Addressing the Issue of Repeat Posting
The issue of repeat posting is a problem we face because the demographic we serve is not very conversant with how to use a website like this. Thus, you should first search for any material already available. The issue of old members repeatedly getting exposed to the same types of questions is a serious matter, and we have been trying to control the homepage/recent page behavior to make sure those areas are free of repetitions.
We need to remain open and approachable—that is one of our core values and a primary reason why so many people make this place their home. In their welcome email, they are assured by us that they will not be ridiculed or talked down upon—even if they post something repeated by mistake. People need that assurance to make this place their own.
Introducing a "Newsroom" Area
We will be including a way for users to share outside content in a "newsroom" area—this will allow the community to get exposed to a lot of fresh material on a daily basis. This will be deployed in a couple of weeks.
Community Management Approaches
There are two ways of running a community—one where everything is moderated, and two where almost nothing is. We run the second kind (minimal moderation)—this allows us to keep costs low, allows for diversity to prosper, and often brings forth interesting discussions you can't find elsewhere. While we are trying to make the experience better for our old members who want to be exposed only to the best material and discussions, there is an inherent value this chaos brings which cannot be replicated by pressing rules. We will continue to work on the filters to the homepage/recent page so only the best material surfaces there.
Addressing Member Churn
Members losing interest—yes, there is always a churn rate, and our most active members seven years ago no longer have time to devote to this community, but that is an accepted fact. The value these members create while they are here lives on for the generations ahead. Having said that, we do want these old members to return, and we are trying to build a better front page so people find value in visiting this network repeatedly on a daily basis. This will be created on our base domain Cite.Co and also linked to all home pages.
It's important to follow the senior members as "recommendations" of threads are an important tool with which you can identify interesting discussions.
The top discussions are listed here: CiteHR - Top HR Discussions This Month, and I do find that there are some great discussions going on at present. There are limits to how interesting management discussions can be, but I assure you that we have some of the best material existing in today's world. Again, I request senior members to try to start new discussions that may add value for everyone.
Maintaining Professional Conduct
Answers on management issues are often a debate (unless it's about a certain law)—and debates can often take a direction that you don't agree with. This is why we add the words "Keep your conduct polite and professional" above the comment posting form—maintaining a healthy debate requires that some semblance of professionalism and detachment is maintained.
We will continue to work towards improving the experience for our members.
Regards,
Sid
From India, Gurgaon
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This is an important issue, so let me try to explain my viewpoint on this. Many of the senior members I've had direct interactions with will agree that this has remained consistent over the last seven years that this community has been online.
We have to look at the interactions from the point of view of a novice, as well as an experienced professional. An HR professional who has just joined a job or a professional who has some HR issues, when they come in, they have to be given a conducive environment to help them open up. This currently happens because many of our senior members are very open, welcoming, and approachable. One of our core goals is to nurture professionals and professionalism—this includes the novices.
Addressing the Issue of Repeat Posting
The issue of repeat posting is a problem we face because the demographic we serve is not very conversant with how to use a website like this. Thus, you should first search for any material already available. The issue of old members repeatedly getting exposed to the same types of questions is a serious matter, and we have been trying to control the homepage/recent page behavior to make sure those areas are free of repetitions.
We need to remain open and approachable—that is one of our core values and a primary reason why so many people make this place their home. In their welcome email, they are assured by us that they will not be ridiculed or talked down upon—even if they post something repeated by mistake. People need that assurance to make this place their own.
Introducing a "Newsroom" Area
We will be including a way for users to share outside content in a "newsroom" area—this will allow the community to get exposed to a lot of fresh material on a daily basis. This will be deployed in a couple of weeks.
Community Management Approaches
There are two ways of running a community—one where everything is moderated, and two where almost nothing is. We run the second kind (minimal moderation)—this allows us to keep costs low, allows for diversity to prosper, and often brings forth interesting discussions you can't find elsewhere. While we are trying to make the experience better for our old members who want to be exposed only to the best material and discussions, there is an inherent value this chaos brings which cannot be replicated by pressing rules. We will continue to work on the filters to the homepage/recent page so only the best material surfaces there.
Addressing Member Churn
Members losing interest—yes, there is always a churn rate, and our most active members seven years ago no longer have time to devote to this community, but that is an accepted fact. The value these members create while they are here lives on for the generations ahead. Having said that, we do want these old members to return, and we are trying to build a better front page so people find value in visiting this network repeatedly on a daily basis. This will be created on our base domain Cite.Co and also linked to all home pages.
It's important to follow the senior members as "recommendations" of threads are an important tool with which you can identify interesting discussions.
The top discussions are listed here: CiteHR - Top HR Discussions This Month, and I do find that there are some great discussions going on at present. There are limits to how interesting management discussions can be, but I assure you that we have some of the best material existing in today's world. Again, I request senior members to try to start new discussions that may add value for everyone.
Maintaining Professional Conduct
Answers on management issues are often a debate (unless it's about a certain law)—and debates can often take a direction that you don't agree with. This is why we add the words "Keep your conduct polite and professional" above the comment posting form—maintaining a healthy debate requires that some semblance of professionalism and detachment is maintained.
We will continue to work towards improving the experience for our members.
Regards,
Sid
From India, Gurgaon
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Dear Mr. Shailesh, it is great to see your concern towards improving the quality of the discussions taking place on this site. This site caters to the needs of HR professionals as well as students. The needs of both categories are different. HR professionals seek guidance on practical issues they face in their day-to-day work, while students seek guidance on their academic curriculum.
Participation Encouragement
We cannot expect only experts to reply, while others do not participate in any discussion. Sometimes, we can find good solutions to complicated issues from average or below-average persons. Therefore, permission to reply to any query has been given to everyone. We welcome everyone to take active participation in this site. We also provide space for non-HR professionals. For example, the Safety, Health & Environment team actively involves themselves in resolving issues and having healthy discussions to develop their knowledge.
Open Discussion Policy
Furthermore, we do not restrict discussions on HR/IR/Admin related topics or general topics for spreading information to everyone. Instead of expecting others to have effective subject-related discussions in this forum, we should start the discussions and other members will share their experiences, views, knowledge, etc., which will add value to themselves and the site.
Regards
From India, Kumbakonam
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Participation Encouragement
We cannot expect only experts to reply, while others do not participate in any discussion. Sometimes, we can find good solutions to complicated issues from average or below-average persons. Therefore, permission to reply to any query has been given to everyone. We welcome everyone to take active participation in this site. We also provide space for non-HR professionals. For example, the Safety, Health & Environment team actively involves themselves in resolving issues and having healthy discussions to develop their knowledge.
Open Discussion Policy
Furthermore, we do not restrict discussions on HR/IR/Admin related topics or general topics for spreading information to everyone. Instead of expecting others to have effective subject-related discussions in this forum, we should start the discussions and other members will share their experiences, views, knowledge, etc., which will add value to themselves and the site.
Regards
From India, Kumbakonam
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Right, Bhaskar. So, I would say it like this: Although we call it CiteHR, the goal is to create a space for professionals in general for support and advice. This is why we have five separate domains to categorize the material, but they all fall under Cite.Co. The base domain is being developed to be a one-stop for people who just want to quickly browse through a daily summary, especially the senior members who have little time to participate.
Regards,
Sid
From India, Gurgaon
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Regards,
Sid
From India, Gurgaon
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Open Community and Engagement
This is an open community. Everyone is free to ask questions. I have a question for anyone who reads this thread: What stops you from asking a domain-based question on CiteHR? Everyone comes here looking for a topic. There is a keyword search that offers a list of threads and documents, which might be a reason for not asking questions. However, is there anything that stops you from opening up, despite the option for anonymity?
I have met many members and heard why they ask questions or respond to threads. Every answer is different. To everyone who has participated or will participate, what stops or stopped you from asking a domain-based question? Looking forward to hearing more on this.
From India, Mumbai
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This is an open community. Everyone is free to ask questions. I have a question for anyone who reads this thread: What stops you from asking a domain-based question on CiteHR? Everyone comes here looking for a topic. There is a keyword search that offers a list of threads and documents, which might be a reason for not asking questions. However, is there anything that stops you from opening up, despite the option for anonymity?
I have met many members and heard why they ask questions or respond to threads. Every answer is different. To everyone who has participated or will participate, what stops or stopped you from asking a domain-based question? Looking forward to hearing more on this.
From India, Mumbai
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