Dear All,

Greetings!

I have 2 questions. While imparting induction to a new joinee, how can we communicate organizational culture? Also, what are the ways to communicate the same?

If we want to bring about cultural change in the organization, what can be done?

From India, Pune
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Dear Sonali,

You have asked this query; however, you have not specified what type of organizational culture your company has or how you have measured it. The following are the types of cultures to consider: sensitive vs. insensitive, innovative vs. rigid, entrepreneurial vs. bureaucratic, and so on.

First, determine the category your company falls into and then decide where you aim to be. Once you have made this decision, investigate past incidents or how managers have made decisions related to that type of culture. Incorporate this information into your induction process.

Regarding your other question, you can refer to my previous response here: https://www.citehr.com/401810-how-im...ml#post1830903

Best of luck!

Dinesh V Divekar

From India, Bangalore
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ACT
498

Hi,

The culture of the organization, in many ways, is the personality of the organization. It is imperative, therefore, to identify as clearly as possible the factors that comprise this organizational culture. Very often, a lack of clarity on what makes up the culture of the organization results in our inability to correctly convey to employees how they need to ingest, adopt, and adapt to the organizational culture. You may need to consult your seniors and top management to understand and document the organizational culture.

Some key parameters that can help identify organizational culture could include:

- The vision and mission statements
- The values and strategies of the organization
- The hierarchical and reporting structures
- The style of management prevalent in the organization
- The latitude and degree of empowerment given to employees
- The HR policies that broadly define the management-employee relationships

Communicating the organizational culture must be done through a mix of written documentation, sharing examples that reinforce the specific cultural values and styles that are part of the DNA of the organization, highlighting through FAQ tricky and subtle issues (e.g., whistleblower policy), and if possible, having case studies for discussion by new joiners, and interventions done appropriately to clarify, remove misconceptions, and reinforce the message to be conveyed.

Bringing about cultural change is a very elaborate and critical exercise and requires senior management intervention from the conceptual stage to the implementation stage. Broadly, it involves identifying the areas of change, outlining specifically the change to be incorporated, communicating the reasons for the change and the method of implementation, and finally ensuring organization-wide commitment and implementation of the change.

The biggest challenge would be tackling the resistance to change, bringing about a mindset reorientation, and getting people to wholeheartedly accept, adopt, and transform smoothly into the new culture of the organization. The process would also be slow, occasionally rough, and often punctuated by disagreements and sharp reactions. While implementing cultural change in an existing organization could be relatively easier, it is far more challenging if the issue involves integrating employees of two different cultures, as would happen in the case of a takeover or a merger.

I trust I have been able to shed some light on the subject and that you will be able to build upon the points shared.

Best Wishes

From India, Mumbai
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Hi Sonali,

For a new employee, you may consider the following steps:

1) Brief explanation of the vision and mission of the company.
2) Company hierarchy.
3) Small introduction with his/her team and supervisor.
4) Brief explanation of attendance and leave policy.
5) Brief explanation of appraisal, bonuses, and other allowances for employees.
6) Assign a buddy partner (any employee) for the first day.
7) Arrange for his/her lunch.
8) Some companies send an ice cake to the new employee's home.

I hope this helps! Let me know if you have any questions.

From Pakistan, Karachi
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