Handling Customer Complaints: How Would You Approach It?

sangeeta.dutta

Hi Friends, Sharing an interesting PPT on Handling Customer Complain :icon1:
30th October 2008 From India, Madras

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HANDLING CUSTOMER COMPLAINTS.ppt (174.0 KB, 5928 views)

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gautamsaraswat

Thanks Sangeeta for the great PPt. good one on complain handling. It will help me as I am in service industry (retail) where these are a common phenomenon. great. Keep it up
2nd November 2008

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Handling Customer Complaints: How Would You Approach It?

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