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Hi Friends, I am posting a ppt on Customer Service Training. I have used some materials from various resources including various material available on citehr. I hope you people will find it useful.
From India, Delhi
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File Type: ppt Customer Service.ppt (859.5 KB, 12476 views)

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Hi Friends,

I am posting a PowerPoint presentation on Customer Service Training. I have used materials from various resources, including those available on citehr. I hope you find it useful.

Dear Vikram,

Thanks for the PowerPoint presentation on Customer Care. Do you have any materials or PowerPoint presentations on Selling Skills as well? If so, please email them to me at chitraarun04@rediffmail.com. I am also interested in knowing if you have a list of Recruitment/Manpower consultants working in the Retail sector in Mumbai.

Awaiting your reply.

Thank you in anticipation.

Regards,
Chitra.

From India, Mumbai
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Thank you, Vikram, for this presentation. I have been working in customer care (operations) for the past 8 years, and I totally agree and appreciate the presentation. Initially, you need certain qualities to be a good customer service representative, but over time, you absorb so much from the job that it becomes a way of life.

Thank you once again for this informative PowerPoint presentation.

Regards,
Smita

From India, Bangalore
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RE : Customer Service PPt Good, precise and to the point but if you intend to use it for training please add pictures and colours. It will make it fun and interesting to read. rgds Leela
From Malaysia, Melaka
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Good presentation and useful. I need suggestions...

I am working for a reputed apparel trading company. We are receiving a large number of customer entries, and we are unable to serve them all in a timely manner. Some customers become irate when they do not receive the service promptly. Do you have any suggestions, activities, or tips to overcome this challenge? Please share your insights on this matter.

Regards,
Srinivas

From India, Mumbai
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abszsm
187

Dear Mr.Vikram your presentation is excellent thanks for sharing with us, you have discussed the points which are practical — regards — amar bir singh
From India, New delhi
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