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sanjubaliyan@gmail.com
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Information technology (IT) and BPO sector companies need to adapt and evolve in order to maintain their competitive edge in the dynamic and continuously changing business environment of today’s world. The adoption of efficient and effective Human Resource (HR) policies is an important part of this change that must not be overlooked. The guiding principles and standards of corporate governance in an organisation are referred to as the HR policies of that organisation. In this section, we will talk about a few critical HR policies that are necessary for IT & BPO companies to implement in order to their company’s work environment.

Companies in the IT and BPO sectors are more client-focused than other service provider industries, and as a result, they demand personnel that are highly trained and talented in order to achieve their operational requirements and delight their clients by exceeding their expectations. These businesses ought to place a greater emphasis on the workplace environment and culture of their places of business, creating an atmosphere in which employees may engage in their job with zeal and continue to develop professionally by familiarising themselves with new techniques in tandem with increases in both their position and their salary.

The key HR Policies that have been time tested by many MNC’s are as follows :

• Code of Business Conduct & Ethics Policy
• Recruitment Policy
• Employee Engagement & Retention Policy
• Appraisal & Promotion Policy
• POSH Policy
• Legal Strategies and Compliance Policy
• corporate communications, Training & Development Policy
• Work-Life Balance Policy
• Health, Safety and Environment Policy

HR Policies are the instruments that may be used to foster a corporate environment within the organisation and can boost the successful company management practise. The company management should make it a priority to periodically update the HR policies so that they are in line with the requirements imposed by changes in employment laws and the benchmark practises of the IT and BPO sector.

The company's workforce should be aligned with the business operating plan to achieve its set business goals and to develop a brand name in the global market for growth and sustainability. Effective HR Policies may accomplish both of these goals.

To summarise, HR policies play a significant role in the process of modernising the business environments of IT and BPO companies. IT companies are able to create a positive work environment that attracts top talent, engages employees, and fosters innovation and growth by implementing key HR policies related to code of business conduct & ethics, talent acquisition, employee on-boarding, performance management, compensation and benefits, employee development, prevention of sexual harassment at work place, diversity and inclusion, and work-life balance. This can be accomplished by implementing these policies.

Sanjeev Kumar Baliyan
Corporate Advisor & Legal Consultant
(B.Tech, PGCCM, MDPM&IR, MBA,LLM-Business Law, PhD-Corporate Governance)
Clairvoyant Professionals Pvt. Ltd.
Mobile: 91-9971589511/7048966618,
Email: sanjeev.baliyan@clairvoyants.co.in
www.corporateclairvoyants.com

From India, Pune
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