Hi all, In the current scenario, would like to know how HR can be customer centric to its internal customers (employees). What step should HR take to to improve its relationship with the employees so that the productivity is more and they deliver quality product to the external customers.
From India, Coimbatore
From India, Coimbatore
HR can be said to be customer centric when the work place is a happy one to be there for employees and Mondays are welcome by employees with open hands.But happy work place does not manifest on it's own and it needs to be created and HR is the key facilitator in making it happen.The HR shall aim at a right mix of work, wages,welfare and wealth (for organisation).It should build a culture of free communication in the organisation so that the employees do not feel stifled in voicing their contributions to strategies and solutions.This instills the feeling of ownership in them.They need to have a mentor who can guide them through confusion and conflicts.HR needs to identify the mentors in the organisation.Empower employees by investing in their development through learning and development initiatives.Initiate employee friendly measures like flexible working hours to provide work-life balance and invest in health care of employees and keep employees in good houmour by organizing fun activities now and then as social lubrication is necessary to remove clogs of stress and rejuvenate their mind and body that can be transferred by the employee to his work place.Keep engaging the employee. Sounds easier but smells harder as all this sound advice may immediately may drive you thinking of budget. but employees are no longer sweet talked to stay with you.They may vanish faster than Alladin's magic lamp if they are not engaged.
B.Saikumar
From India, Mumbai
1898B.Saikumar
From India, Mumbai
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From India, New Delhi
Master Educational Services
Master Educational Services provides specialized, authentic,unique,reliable and quality Dissertation consultancy services. Master Educational Services having a list of subject experts and consultants with extensive experiences for Dissertation Consultancy Services.
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Dissertation can be challenging and among the most overwhelming tasks in academic career. It takes months of preparation to plan and write a great Dissertation . The truth is that many people just do not have the time to do this. Dissertation should be a reflection of academic goals.Many people get confused with their dissertation project because of all the rules and formats and need assistance. This Dissertation is a major part of degree work and counts for almost 60 credits! The components of Dissertation are research methodology and training both qualitative and quantitative, statistics, applied research methods, basic computing and scientific communications, management principles, social; ethics, writing reviews, presentations and seminars including preparation for Viva Voce, review of literature, referencing style, formulation of research questions, questionnaire development and other areas relevant to research.
From India, New Delhi
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