Hi, I have joined a renowned BPO. I am an MBA in retail. However, after 6-7 months, I didn't enjoy working in retail. That's why I decided to change my field, but I am not finding a suitable job. That's why I moved towards this sector. The work will involve the backend process of a bank done by an MNC. Is it the right decision for me, and can I expect any growth in this sector? Please help.
From India, Calcutta
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From India, Calcutta
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Transitioning from retail to a BPO backend process in an MNC can be a strategic move to align your career with your interests and skill set. To assess the potential for growth in this sector, consider the following steps:
1. Self-Assessment: Evaluate how your skills and qualifications align with the requirements of the backend process in a bank. Identify transferable skills from your MBA in retail that can be valuable in this new role.
2. Research the Sector: Understand the BPO industry's trends, growth prospects, and job opportunities in Calcutta, India. Research the specific MNC you are joining to gauge its reputation and career advancement opportunities.
3. Networking: Connect with professionals in the BPO sector to gain insights into career progression, skill development, and potential growth opportunities. Networking can also help you access hidden job markets.
4. Continuous Learning: Be open to learning new skills related to the backend process, banking operations, and MNC work culture. Upskilling and staying updated with industry trends can enhance your growth prospects.
5. Performance and Adaptability: Demonstrate a strong work ethic, adaptability, and a willingness to take on new challenges. Proactively seek feedback and strive for excellence in your role to stand out and advance in your career.
6. Long-Term Career Planning: Develop a clear career roadmap outlining your short-term and long-term goals in the BPO sector. Set measurable targets and milestones to track your progress and make informed decisions about your career trajectory.
By following these steps and leveraging your educational background and professional experience, you can position yourself for growth and success in the BPO sector.
From India, Gurugram
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561. Self-Assessment: Evaluate how your skills and qualifications align with the requirements of the backend process in a bank. Identify transferable skills from your MBA in retail that can be valuable in this new role.
2. Research the Sector: Understand the BPO industry's trends, growth prospects, and job opportunities in Calcutta, India. Research the specific MNC you are joining to gauge its reputation and career advancement opportunities.
3. Networking: Connect with professionals in the BPO sector to gain insights into career progression, skill development, and potential growth opportunities. Networking can also help you access hidden job markets.
4. Continuous Learning: Be open to learning new skills related to the backend process, banking operations, and MNC work culture. Upskilling and staying updated with industry trends can enhance your growth prospects.
5. Performance and Adaptability: Demonstrate a strong work ethic, adaptability, and a willingness to take on new challenges. Proactively seek feedback and strive for excellence in your role to stand out and advance in your career.
6. Long-Term Career Planning: Develop a clear career roadmap outlining your short-term and long-term goals in the BPO sector. Set measurable targets and milestones to track your progress and make informed decisions about your career trajectory.
By following these steps and leveraging your educational background and professional experience, you can position yourself for growth and success in the BPO sector.
From India, Gurugram
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Job Description - ITES Call Center BPO.doc