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Hi friends,

I would like to start an Employee of the Quarter Award, the winner of which will be decided by the rest of the employees to avoid biased judgment. A score will be allotted to an employee who does something good and beneficial. The one who receives the highest score will be rewarded as the Employee of the Quarter.

I am interested in knowing the parameters on which employees can rate their colleagues. Please provide suggestions at your earliest convenience, as I am planning to implement this for the current quarter.

Regards,
Julie

From India, Hyderabad
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Hi Friends,

15 views but no response. Can someone help me out with this? Or at least suggest what parameters an employee can be rated on for the Employee of the Month award. Help is required urgently.

Regards,
Julie

From India, Hyderabad
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Julie,

Either reward employees from different departments based on the fulfillment of KPIs, customer satisfaction feedback, or adherence to core values of a company. An award based on consensus among people is more like a TV show focused on gathering popularity or the one maintaining the most amiable or neutral relations. However, you can use this exercise to reward people who have good interpersonal skills.

"Bias" is a permanent error, and there are scientific ways to reduce the same. For example, we have calibration among Quality analysts. Let's see where the method of calibration fails. Two to three people listen to a call and award scores on various parameters. Then they sit together and arrive at a consensus. This is the most common method and the least scientifically correct. Ideally, different analysts should fix tolerances for different parameters; differences beyond a level mean retraining or end-user surveys. Let me know if you need further help.

Surya

From India, Delhi
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