Hello Everyone,

I am currently working as an Administrative Assistant, and we are pursuing ISO certification. My department has a significant non-conformance in training and development, and I am assigned to formulate the training procedures. Please find below the same:

1. Update the Employee Competence Mapping Annually.

2. Identify training and development opportunities for individual employees by sending the Training Need Identification form to various Heads of Departments.

3. Department Heads are encouraged to recommend any Training Development that would benefit the Department or Employee. HRD identifies training needs of employees, and a Training List can be maintained with the categories:
a) in-house
b) external
c) on-the-job training.

4. Induction Training for new joiners shall be completed within one month of appointment, and Fire and Safety training within six months of appointment.

5. Ensure Training opportunities are properly researched and promptly approved by the Managing Director.

6. Upon approval, prepare the Training Calendar.

7. Scheduled Training programs for employees are announced through mail to all Department Heads.

8. Employees may request nomination/registration for the training programs. The Department heads shall approve, and the selected list shall be sent to HRD.

9. The training shall be conducted on the announced date, and a Training attendance shall be maintained. Employee training and development records have been maintained and updated for all employees.

10. Evaluate and monitor the effectiveness of the training conducted program. The training plan shall be revised quarterly and make necessary changes as Plan vs. actual.

Can anyone shed some light on the following:

- Should I mention a separate procedure for training effectiveness that is included now in the training procedure?

Thanks, all.

From United Arab Emirates, Dubai
Acknowledge(0)
Amend(0)

Hello Sshani,

You have given 10 points. In none of the points, budgetary provisions are mentioned. First, get the budget sanctioned. After all, should we not cut our coat according to our cloth?

Dinesh V Divekar

From India, Bangalore
Acknowledge(0)
Amend(0)

[QUOTE=sshani;962599]

Hello Everyone,

I am currently working as an Administrative Assistant, and we are pursuing ISO certification. My department has a significant non-conformance in training and development, and I am assigned to formulate the training procedures. Please find below the steps:

1. Update the Employee Competence Mapping Annually

2. Identify training and development opportunities for individual employees by sending the Training Need Identification form to various Heads of Departments.

3. Department Heads are encouraged to recommend any Training Development that would benefit the Department or Employees to the Human Resources Department (HRD).

HRD identifies training needs of employees and maintains a Training List with the categories:
a) in-house
b) external
c) on-the-job training

4. Induction Training for new joiners shall be completed within one month of appointment, and Fire and Safety training within six months of appointment.

5. Ensure training opportunities are properly researched and promptly approved by the Managing Director.

6. Upon approval, prepare the Training Calendar.

7. Scheduled training programs for employees are announced through email to all Department Heads.

8. Employees may request nomination/registration for training programs. The Department heads shall approve, and the selected list shall be sent to HRD.

9. The training shall be conducted on the announced date, and a Training attendance shall be maintained. Employee training and development records are maintained and updated for all employees.

10. Evaluate and monitor the effectiveness of the conducted training program. The training plan shall be revised quarterly, and necessary changes shall be made as per the plan versus actual.

Can anyone shed some light on the following:

- Should I mention a separate procedure for training effectiveness that is included now in the training procedure?

Thanks, all.

Dear Friend,

I would like to take this opportunity to introduce Phoenix Quality Management Pvt. Ltd. to you.

Phoenix Quality Management Pvt. Ltd. is a consulting and training organization specializing in management system solutions that elevate the performance of client organizations. We provide consulting and training services in Quality (QMS), Environmental (EMS), Health and Safety (OHSAS) standards-based management systems like ISO 9001:2008, ISO 14000:2004, ISO 18001:2007, ISO/TS 16949:2009. We are experts in providing all Behavioral & Organizational Development trainings. We also lead the way of client organizations with Lean, Six Sigma, and other breakthrough systems and methods of performance enhancement. In Phoenix, we emphasize producing cost savings in your business process improvements while meeting or exceeding customer expectations.

Phoenix is run by 5 mentors, and further details can be seen on the website: http://www.pqm.co.in

Thanks and Regards,
_____________________________
Vinita A. K.
Regional Head-Sales & Operations
Phoenix Quality Management Pvt. Ltd.
Tele: +91 (079) - 4005 2037
Mobile: +91-9374771571, +91 98981 34529
email:
website: www.pqm.co.in

From India, Pune
Acknowledge(0)
Amend(0)

Hi Sshani, Can you tell me in which organization you are working. then only I can focus some light on all your NCs
From India, Delhi
Acknowledge(0)
Amend(0)

Dear Shhani,

I am heading HR at one of the reputed group companies. We have been ISO certified for the past seven years and recently completed a recertification with ISO 9001:2008, which includes Competency mapping. I am surprised to hear about the many NCRs. It seems that there is no existence of an HR procedure manual. Please clarify the problems you are facing so I can provide appropriate guidance.

Best regards,
Usha Yagnik


From India, Ahmadabad
Acknowledge(0)
Amend(0)

Join Our Community and get connected with the right people who can help. Our AI-powered platform provides real-time fact-checking, peer-reviewed insights, and a vast historical knowledge base to support your search.







Contact Us Privacy Policy Disclaimer Terms Of Service

All rights reserved @ 2025 CiteHR ®

All Copyright And Trademarks in Posts Held By Respective Owners.