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Hi, I come from the IT industry engaged in mobile outsourced services. I am currently tasked with developing a profit-sharing scheme for our employees. I have already been provided with the budget for the bonus pool. I would appreciate it if you could share any insights on how to design a scheme tied to each individual's KRAs and KPIs.

Your help would be greatly appreciated.

Thank you,
Roch

From Philippines, Makati
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Hi,

Any performance bonus will generally have 5 elements to address. If you can identify and assign weightage to these elements, you can develop a good bonus scheme:

1. Volume/target/quantum of output/turnover
2. Timely delivery
3. Quality of work/rejections/success rate
4. Cost of delivery
5. Ethical issues/values

When referring to ethical issues, I mean acquiring business without any legal complications. This could serve as a starting point.

Siva

From India, Chennai
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thats really helpful...it has added value and includes almost everything which should be there to measure performance of any employee in any industry...
From India, Ahmadabad
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