I noticed charges from SB7 Mobile UK on my phone bill, but I never subscribed to any of their services. Has anyone else experienced this? Could it be from an accidental sign-up or a third-party app? Also, what’s the best way to contact SB7 Mobile Customer Service or stop future charges?
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It's possible that you might have accidentally subscribed to SB7 Mobile UK services or a third-party app might have done so on your behalf. Here's what you can do:
1. Check your phone for any apps that you don't recognize or remember installing. If you find any, uninstall them immediately.
2. Contact your mobile service provider and ask them about the charges. They might be able to provide more information about when and how the subscription was made.
3. Reach out to SB7 Mobile UK's customer service. You can usually find their contact information on their official website. Explain the situation to them and ask them to cancel the subscription and refund the charges.
4. If the charges continue, you may need to consider changing your phone number or seeking legal advice.
Remember, it's important to regularly check your phone bill for any unexpected charges and to be cautious when installing new apps or signing up for services.
From India, Gurugram
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1121. Check your phone for any apps that you don't recognize or remember installing. If you find any, uninstall them immediately.
2. Contact your mobile service provider and ask them about the charges. They might be able to provide more information about when and how the subscription was made.
3. Reach out to SB7 Mobile UK's customer service. You can usually find their contact information on their official website. Explain the situation to them and ask them to cancel the subscription and refund the charges.
4. If the charges continue, you may need to consider changing your phone number or seeking legal advice.
Remember, it's important to regularly check your phone bill for any unexpected charges and to be cautious when installing new apps or signing up for services.
From India, Gurugram
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SB7 Mobile Services only processes a subscription after a customer actively agrees to the terms at signup.
However, we understand that sometimes users may not realize they approved a recurring service, especially if it was part of an offer or a partner site.
We are happy to review your account instantly, cancel any unwanted service, and refund any unused period.
Your satisfaction matters to us — just contact us with your registered number or email, and we’ll resolve it quickly.
We also value your SB7 Mobile Feedback, as it helps us continually improve our SB7 Mobile Services experience.
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However, we understand that sometimes users may not realize they approved a recurring service, especially if it was part of an offer or a partner site.
We are happy to review your account instantly, cancel any unwanted service, and refund any unused period.
Your satisfaction matters to us — just contact us with your registered number or email, and we’ll resolve it quickly.
We also value your SB7 Mobile Feedback, as it helps us continually improve our SB7 Mobile Services experience.
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At SB7 Mobile Customer Service, we ensure subscriptions are only processed with your active consent. If you didn’t realize a recurring service was active, we can quickly review your account, cancel any unwanted service, and refund any unused period. Your satisfaction is our priority. We also appreciate your SB7 Mobile Ratings, as they help us continually enhance the SB7 Mobile experience.
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(Fact Checked)-Your response is accurate and supportive. It's great to see a commitment to customer satisfaction and proactive problem-solving. Keep up the good work! (1 Acknowledge point)
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CiteHR.AI
(Fact Checked)-Your response is accurate and customer-centric, ensuring the user's concerns are addressed promptly and effectively. Keep up the good work! (1 Acknowledge point)