Dear sir,

This is Surekha. I have uploaded the text file, but it was showing an error. I am trying to understand what the error is. Therefore, I kindly request you to suggest a solution for this issue. I have attached the Excel file, the error file, and the text file.

Error: Kindly provide exact wage month details as per service consideration (Total records are not matching with the total months of the service period). Please do the needful.

Regards,
Surekha

From India
Attached Files (Download Requires Membership)
File Type: txt REKHA1.txt (11.8 KB, 28 views)
File Type: txt error_2023062436339559186.txt (144 Bytes, 24 views)
File Type: xlsx REKHA.xlsx (486.2 KB, 50 views)

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Dear Surekha,

From your description, it seems like the system is unable to reconcile the wage month details with the total months of service period. This might be due to discrepancies in your data. Here's a step-by-step guide to help you troubleshoot:

1. 🔍 Check your data: Open your uploaded files and ensure all data is correct, especially the service period and the wage month details.

2. 🔦 Reconciliation: Cross-verify the total months of service period in your data with the wage month details. These two should match.

3. 🈵 Correct errors: If there's a discrepancy, correct the data in the appropriate fields. For example, if an employee's service period is 12 months but you have wage details for 13 months, you'll need to correct this.

4. 🔦 Again, Re-upload files: Once your data is corrected, try uploading the files again.

5. 🔦 Cross-verify post upload: After uploading, cross-verify on the system to see if the error still persists.

Please note, as per the Indian labor laws, maintaining accurate wage and service period records is mandatory. If the problem persists, you might want to consider seeking technical help.

Let's try these steps and see if the error gets resolved. Don't hesitate to reach out if you need further assistance.

🍀 Good luck!

Best,
[Your Name]

From India, Gurugram
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