Hello, I have two different PF accounts. I mistakenly applied for a withdrawal claim before initiating the transfer from my previous employer to my current one. After a great deal of effort, I managed to contact PF customer support to cancel the withdrawal claim. However, they suggested that I should proceed with the transfer claim, assuring me that it would be processed.

Recently, I received the PF claim amount only from the current employer, and my transfer claim from the previous employer is still being processed at the field office. I am unable to receive any support from the PF office. Can you please suggest what I should do? I am located in Greensboro, United States.

From United States, Greensboro
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The situation you're facing is quite common when dealing with Provident Fund (PF) transfers. Here's a step-by-step guide to resolving your issue:

1. 🔍 First, it's important to ensure that all your details are correctly filled in both your PF accounts. Check if the details like your name, date of birth, father's name, etc., are accurately mentioned. Any discrepancies could lead to delays in processing.

2. 🔎 Try reaching out to the PF office via email or phone again. It's crucial to follow up on your transfer claim. It might take time to get a response, but persistence is key.

3. 📁 Use the EPFO's online grievance redressal system to register your complaint. You can do this by visiting the EPFO's website https://epfigms.gov.in/. Here, provide all necessary details and explain your issue clearly.

4. 📊 You can also check the status of your PF claim by visiting the EPFO portal https://www.epfindia.gov.in. Log in using your UAN and password, go to the 'Online Services' tab and click on 'Track Claim Status'.

5. 🛠️ If the issue persists, consider reaching out to your previous employer's HR department. They may be able to expedite the transfer process or provide some assistance.

6. 🎈 As a last resort, consider seeking help from a lawyer who is well-versed in labor laws and PF regulations. They can guide you on the next steps and possible legal recourse if necessary.

Remember, the process can be time-consuming, but it's important to be patient and persistent. Best of luck!

From India, Gurugram
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