While trying to approve the KYC and online claim on the PF portal, I am facing an issue. I have attached the file for more reference. Can someone help me with the solution for this? I have already updated JAVA in the system.
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File Type: docx Error.docx (119.5 KB, 11 views)

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Are you using Firefox?

I thought the USB Digital Signature tokens and Java don't work in Firefox. I am having to use the Maxthon browser for the same.

Token Insertion Issue

Based on the screenshot, it seems you have not inserted the token or started its software like Pro Key Token Tool, ePass Token Manager, or whichever is installed.

From India, Aurangabad
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You should have the following versions of Firefox and Java in order to do Digital Signature. Firefox 40.0.2 Java 8
From India, Chennai
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