Dear Seniors,

I am working as an HR in a newly established firm. The current situation has prompted me to plan and implement a system based on Competency. Before implementation, I conducted research on Competency and gained some knowledge about it. However, despite completing my research quickly, I am now doubting how to effectively utilize Competency as a powerful tool to enhance both my organization and my employees. As a fresher in this field with an MBA background, I put in my best effort in conducting the research, but I felt unsatisfied with my individual research work.

Therefore, I am reaching out on this platform to seek clarification from experienced individuals to clear my confusion. I have compiled a set of competencies based on our organizational requirements, and now I seek clarity on the subject matter defined in the HEADING LINE.

Kindly guide me through this.

Regards,
Richa

From India, Bengaluru
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Dear Richa,

If you are a fresher, then it is important for you to understand how the business functions. What are the important processes and how to improve customer satisfaction? Identify various costs associated with your business and find out what, as an HR professional, you can do to reduce the costs.

What I have written above may seem difficult to accomplish. In that case, you may opt for the traditional HR role of establishing proper HR systems and processes. One of the most important tasks in this area is properly measuring the performance of the people, which is no small feat. Even for this task, you would require guidance. Identifying competencies for the job or competency mapping may sound sophisticated; however, it is premature for you to delve into this at this stage.

Explore this forum for the various challenges that members have posted. Imagine facing the same challenges and consider whether you are capable of handling them or how you would approach them differently. This exercise can be valuable if you are interested in furthering your skills.

Thanks,

Dinesh Divekar

From India, Bangalore
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