The Menace of Employee Absence in Indian Industry

Employees' absence from the workplace is a menace and a silent killer in the Indian industry. Apart from leaves, weekly offs, and holidays, it is the unplanned absence of employees that hurts organizations in many ways. The problem is serious, but sadly, it has not been viewed and addressed with equal gravity. Though the facility of leaves is highly valued by employees when it comes to their satisfaction level in terms of employer branding, it is very costly to the industry when coupled with abrupt absences, thus leaving the organization in the lurch.

Many studies have indicated that about ten percent of payroll costs are linked to unplanned absence globally. In India, it is about 15 to 20%. Cost leakage due to workforce mismanagement is three times higher than that globally. The reasons for absence have been repeatedly identified, but what is not done is how to tame this problem in a constructive way because many feel that negative reinforcement through punishment may not bring the desired results.

Mindset, Work Culture, and Ethics

Is it a question of mindset, work culture, or work ethics that does not allow employees to treat their unplanned absence as a sin or guilt committed towards self-development and national growth? When an employee, after having 52 weekly offs, about 10 holidays, and about 30 leaves—which comes to about three months off work in a year in the private sector—absents themselves from work in an unscheduled way, then the issue has to be taken up seriously by organizations to identify the underlying reasons as it lowers the morale of other sincere workforce. In government and PSUs, leaves are much more. Does it also indicate our mindset towards work?

In many Indian organizations, managers don’t appreciate the magnitude of this problem. Actually, this problem has been more or less accepted as if beyond their control, and they have learned to live with it. It needs greater focus because not only does it impact the financials of the company, but it also helps deteriorate the work culture and discipline of the workplace.

Addressing the Issue

What is required for management is to take up this issue on priority, invest in training frontline managers to manage absence carefully and effectively, initiate proactive measures to identify habitual absentees, conduct their case studies, analyze the issue, and enforce constructive discipline. Reforms are more difficult than the elimination of such persons, though it may be required at some point if they do not show signs of improvement.

Business Manager-HR magazine Nov. 14 cover story is on this theme.

From India, Delhi
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The Menace of Workplace Absence: Who is Responsible?

In fact, workplace absence is the most mistrusted aspect of the employee and employer relationship. Who is responsible for this menace? Is it the employee or the employer? Among other factors, some ruthless issues at the grassroots level contribute to workplace absence.

• Employing a relative, friend, or family member as an employer is the worst case of workplace absence. This is because their work is often done by someone else, while they enjoy the benefits without contributing.

• Employees often know how to manipulate the situation by pleasing the manager and shifting the workload onto others like Ram, Sayeed, or Peter. This behavior of greasing the wheels for personal gain is a common occurrence in cases of workplace absence.

• Taking leave at will for local festivals creates a significant impact on workdays, affecting various aspects negatively. This policy can lead to unnecessary absences on crucial days.

• Focusing on pleasing the manager and others for personal gain rather than genuine improvement is a detrimental practice that contributes to workplace absence.

• It is rare to find an employee truly committed to organizational improvement receiving recognition unless they engage in flattery and manipulation of higher officials.

• This menace is perpetuated by managers, organizations, and senior officials who show no intention of putting an end to it.

With regards...

From India, Arcot
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