Employee Evaluation in Manufacturing Industries
In all manufacturing industries, vendors, suppliers, and customers are facing difficulties due to employees. We would like to conduct an evaluation of employees. Kindly share common parameters with me.
Regards,
Mili
From India, Vadodara
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23In all manufacturing industries, vendors, suppliers, and customers are facing difficulties due to employees. We would like to conduct an evaluation of employees. Kindly share common parameters with me.
Regards,
Mili
From India, Vadodara
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The employee evaluation process usually provides effective insights into the strengths and areas needing improvement in the workplace. In your case, the direct reporting supervisor should typically evaluate the concerned employee.
This kind of review should set realistic targets for the next evaluation that are specific and quantifiable. However, this should not be the sole reason for rating employees or identifying areas of improvement. The primary purpose should always involve scrutinizing, educating, and enlightening the prevailing facts and objectives that need to be presented in front of vendors, suppliers, or customers, rather than personal criticism.
While this process helps in understanding the nature of the employees, they should not feel intimidated by any ratings or consistent skill measurements. Managers and supervisors are expected to evaluate wisely, and HR should formally review the data provided by the concerned.
Thank you.
From India, Visakhapatnam
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This kind of review should set realistic targets for the next evaluation that are specific and quantifiable. However, this should not be the sole reason for rating employees or identifying areas of improvement. The primary purpose should always involve scrutinizing, educating, and enlightening the prevailing facts and objectives that need to be presented in front of vendors, suppliers, or customers, rather than personal criticism.
While this process helps in understanding the nature of the employees, they should not feel intimidated by any ratings or consistent skill measurements. Managers and supervisors are expected to evaluate wisely, and HR should formally review the data provided by the concerned.
Thank you.
From India, Visakhapatnam
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Mili, are you trying to convey by any chance that in the manufacturing industry, the vendors/suppliers/customers are experiencing problems dealing with those employees whose role(s)/responsibility is to interact with them? Such employees will normally be a part of the Purchase/Sales/Finance departments of these organizations.
To understand your concerns better, do we assume that the vendors/suppliers/customers have some complaints/grudges about the employees from the above-mentioned departments across various companies in the manufacturing sector? If not, what exactly is the problem area so that our proposed solution could accurately address the same? For example, a 360-degree evaluation process can manage feedback from vendors, suppliers, and customers on specific employees, but would that be the right approach?
From India, Delhi
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To understand your concerns better, do we assume that the vendors/suppliers/customers have some complaints/grudges about the employees from the above-mentioned departments across various companies in the manufacturing sector? If not, what exactly is the problem area so that our proposed solution could accurately address the same? For example, a 360-degree evaluation process can manage feedback from vendors, suppliers, and customers on specific employees, but would that be the right approach?
From India, Delhi
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I would like to express my appreciation for your and other seniors' replies. You are absolutely right. I would like to make a 360-degree modification. User transparency should be maintained for all employees.
Please let me know about the common problems faced by suppliers, vendors, and customers. If you have any forms for the same, please share them.
Regards,
Mili
From India, Vadodara
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Please let me know about the common problems faced by suppliers, vendors, and customers. If you have any forms for the same, please share them.
Regards,
Mili
From India, Vadodara
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Parameters for Department Assessment
Following are the parameters we are planning to use in our organization. Kindly guide if I have missed any. Please share relevant forms if you have them. We are working on department assessment, not individual assessment. These parameters align with our industry requirements. We are not interested in hiring any consultants.
1. Peers (other departments) (with whom coordination is required)
2. Suppliers/Vendors
3. Customers
4. Subordinates (Team Members)
5. Sub-departments (if applicable)
6. EM
7. Cost Reduction
8. Superior (as and when required)
9. Behavior
Thank you,
Mili
From India, Vadodara
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Following are the parameters we are planning to use in our organization. Kindly guide if I have missed any. Please share relevant forms if you have them. We are working on department assessment, not individual assessment. These parameters align with our industry requirements. We are not interested in hiring any consultants.
1. Peers (other departments) (with whom coordination is required)
2. Suppliers/Vendors
3. Customers
4. Subordinates (Team Members)
5. Sub-departments (if applicable)
6. EM
7. Cost Reduction
8. Superior (as and when required)
9. Behavior
Thank you,
Mili
From India, Vadodara
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Please define your business requirement first in one paragraph. Then list out who all will be the 'respondents' to your 360-degree feedback 'questionnaire' for each department. Your business requirement will help you in the design of the 'Questionnaire'. Your list of respondents will decide the workflow parameters for evaluating each department.
The details given by you lack clarity. For example, one is unable to understand:
(i) How many departments are to be evaluated?
(ii) Are the respondents the same for each department?
(iii) How exactly shall the responses to the questionnaire be collected and collated?
(iv) How shall confidentiality be maintained, since you are also looking for responses from the external environment (customers/suppliers/contractors)? There are many other similar issues that need evaluation to avoid making a mockery of this exercise.
Therefore, unless the totality of a 360-degree exercise is documented, you cannot define and execute your process. And since you are not looking for a consultant, please design your instruments and the process keeping the above aspects in view. Best of luck!
From India, Delhi
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The details given by you lack clarity. For example, one is unable to understand:
(i) How many departments are to be evaluated?
(ii) Are the respondents the same for each department?
(iii) How exactly shall the responses to the questionnaire be collected and collated?
(iv) How shall confidentiality be maintained, since you are also looking for responses from the external environment (customers/suppliers/contractors)? There are many other similar issues that need evaluation to avoid making a mockery of this exercise.
Therefore, unless the totality of a 360-degree exercise is documented, you cannot define and execute your process. And since you are not looking for a consultant, please design your instruments and the process keeping the above aspects in view. Best of luck!
From India, Delhi
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