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Hi All, I started my career in 2007 as a CCE with a reputed firm. At that time, I found that job to be a blessing since I had a few financial issues and thought of becoming independent. I was just 19, had no one to guide me on what a BPO is, what challenges I would face, and where my future would land. I adjusted to the very new environment, and soon I realized what a CCE does. However, since I came and joined, I thought of continuing with the same job and going back to my family.

After a year, based on my performance and internal job posting, I got shifted to the HR department as a recruiter. Since then, I have thought of making my career in the same field (although it was not my wish). I worked there for another three years, got promoted again, and things were going smoothly. However, gradually I realized that I was being paid very little compared to my juniors who were just being hired in the same department. I discussed the same with my manager, and she tried helping by raising it further with a business case, but nothing...

From India, Mumbai
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The best things have already come to you. You have years of experience with a reputed firm. Have you added to your education since you joined? Pay is directly related to the tasks you deliver; however, you stand a better chance when supported with relevant certifications and a degree.

Looking forward to hearing from you more about your upgrades.

From India, Mumbai
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RK
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