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I need to find out what are the statutory compliances for Retail Industry? would anyone help to get me a checklist of laws applicable so that i may go through them in detail?
From India, Bhopal
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THE MOST IMPRTNT AND RELEVANT LAW TO RETAIL INDUSTRY WOULD BE SHOPS AND ESTBLSMNT ACT,PLS REFER THE SAME,THEN TRY ALSO LOOKING INTO PF AND ESIC RLTD LAWS,ALSO INTO CONTRCT STAFFING,
From India, Mumbai
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I’m also looking for this information; basically Indian Retail laws-how customers are protected and how stores are protected. Thanks in advance!

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Hi all,

All customers under the Indian Consumer Protection Act are protected. Major company laws would be applicable to the retail industry as well. Additionally, IPR laws would apply if the retail group is planning to launch any product under their own personal brand.

Thank you,
Octavious

From India, Mumbai
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For customer's protection, definitely the Consumer Protection Act is the guiding force. However, there are other laws too, like the "Distance Selling Directive," if the company engages in web/catalog/tele sales. For security, apart from patent/trademark/copyright acts, there are three main standards: ISO 27001 (Information Security Management Systems), ISO 28001 (Supply Chain Management), and CTPAT (Customs-Trade Partnership Against Terrorism). Out of these, ISO 27001 is very comprehensive; for example, background checks and workplace surveillance are just two of the 127 controls specified.

Surya

From India, Delhi
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