How Can We Improve Telephone Skills for Better Customer Service Experiences?

Hi All, Please find attached some information on Telephone skills for customer service people. Regards, Meenakshi
19th March 2007 From India, Pune

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telephone_etiquettes_in_customer_service_119.doc (86.5 KB, 2810 views)

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rupa.jobfrontier

dear meenakshi that was a nice presentation, and i think these things will be more helpful to those who are planning to have their career in call centres, keep posting. regards Rupa
19th March 2007 From India, Madras

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How Can We Improve Telephone Skills for Better Customer Service Experiences?

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