Retail Sales Training such as upselling, cross selling, objection handling - (modern retail format e.g big bazar)

hi,
mrunal thanks for the ppt. it's too good for a trainer. need your help in store operations manual do you have one. please reply.
regards,
Ramesh chandra
food zone bangalore

hi can some one hlp me with ppt on the topics mentioned below plspls its very urgent????????
1.How to Greet the Customer-First Impressions Count, Acknowledging the Customer, When to Engage the Customer, How to Engage the Customer , Opening Lines , Working with More Than One Customer

2.How to Solve Customer Queries-Understanding Needs and Values, Matching Needs and Values, Offering the Customer Additional Products ,Selecting Additional Products (Add-ons)

3.Product Presentation -Presenting, Creating the Solution, Increasing Desire for Ownership, Comparing Products, Introducing Additional Products, Add on Opportunities, Adding on to Close the Sale, Introducing Value Added Services

4.. How to Resolve Complaints-Objections, Most Common Objections, steps to objection Handling, Dealing with Specific Objections

Regards,

Divya Gill
divya@bpozitions.com

can u plzzz hlp me wid sum info on training and development the home office n operation employeee?????any ppt would hlp me as its reallly urngt

Dear Team,
I also require this information from you.If anybody can help me,pls..
Regards,
Paramita

Dear Team,
We are a Training organization known for delivering world class training. The following represent some of our areas of expertise in Retail
Training:
• Sales
• Product Knowledge
• Customer Service
• POS management & Cashiering
• Store Operations Management
• District & Regional Retail Store Management
For any future requirements you can mail me at [Login to view].
Regards,
Ruby Sulakshana

I AM WORKING WITH FMCG BABY PRODUCTS DIVISION & I AM LOOKING FOR CANDIDATES FOR RETAIL SALES.
JOB LOCATION : DELHI
POSITION : CORPORATE SALES

Hi,
I'm currently working on preparing a training module for retail sales staff ( soft skills, behavioral and basic hygiene)
I am looking at something that would look at covering aspects such as greeting, soft skills, appearance, objection handling, counter sales etiquettes etc...
Kindly request all to share some ppt or info regarding the same.
Regards,
Kalpana

Dear Kalpana,
Along with Retail sales, one more training is important and that is on managing inventory. In today's cut-throat competition where capital is scarce, managing inventory is of paramount importance. If not managed well, precious capital gets blocked in the form of inventory. In the retail store, managing shelf space is quite important. There has to be a rationale behind what to store and how much to store. This expertise comes only with a strong analytical base and this base can only be developed through training. No retail executive can handle this on his/her own.
If you wish to organise this training, then feel free to contact me.
Thanks,
Dinesh Divekar