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Swetha D Kiran
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Dear All
I am working as a Manager admin and HR this is a startup company and i started implementing the HR rules here but there is a problem from the managerial level that to BD manager (female) making lot of problem she is acting like as she is the HR for small internal issues n all she is going to management not even to her reporting head and management thinking that i am creating problems and her manager also co-operating her to do all these things now i dont know wat to do? please help me in this.
24th January 2008 From India, Bangalore
Dear Swetha
You have the problem of encroachment of responsibilities by your company sales manager. This issue you have to take up seriously with the management explaining what may be the bad effects of such issues.
Have confidence in you and be assertive in your style of work. If you explain specific issues we can discuss and sort out in the right way.
HR Professional

24th January 2008 From India, New Delhi
Hi Trisha
I already did all these things but still the higher authorities and the Management fail to understand this and here we all are following 1rule and only for her and other marketing girl(inhouse) is different which cant tolerate by me.
i am really in a confusion to wat to do.
24th January 2008 From India, Bangalore
Hello Sweta,
Have a discussion (she should also be present ) with your management.
Inform your seniors that your work is being hampered b'coz of your colleague
and in case they don't help you in this matter, you should not be held responsible for your job performance.
25th January 2008 From India, Calcutta
Hi Deepa,
Thanks for this but i already did all these things but of no use so finally i put on my resignation letter to management than my director told for these issues n all dont do this and he will takecare he said but nothing is happened till today. so i posted this here.
25th January 2008 From India, Bangalore
As a HR its our responsibility to tackle the situations whatever coup in an organization (work place), so try and understand whats her problem (BDM) talk to her personally and see what best you can do to her
try to find out why is she doing that and u know if u are making a rappo with you employees then you are a perfect HR ...remember this.... coz at the end of the day they are going to be satisfied with your wor...and they are your customers.....
so better talk to her personaly and try to develop a good momentum of relation with her and then you can see the difference
there is no point in quitting form the job are the looser if you doing so, who knows you may get a a same scenario in other place as well, are you gona quit from there as well ....i dont think u should do this....
just relax and start working on it and see how you put it in a shape
- Mirza
25th January 2008 From Saudi Arabia, Jiddah
Thank you Mirza but i dont feel to talk to her more and one more thing i made a HR rules but you know 2females are not following this (still they are under probation) and the management also supporting them in this case wat shall i do.
25th January 2008 From India, Bangalore
As a HR you should go along and you cant say i am not gona talk to her.... and at the extreme end bring those thngs in front of the Management to discuss but not as a complaint...remember
HR is the facilitator between the employees and the employer, so keeping in mind we need to act.... both are our customers and we have to satisfy both of them at the same time which is a biggest challenge
so try and talk to her and am sure you can resolve this matter
- Mirza
25th January 2008 From Saudi Arabia, Jiddah
Hi Sweetha,
Matter is very simple.
When your top management, not accepting your resignation means, that they need your presence their.
Cool. Wait for some time.
If you have intranet facilities in your organization, do your communication in writing. Those who are not following the basic discipline, rules and regulations, monitor them closely and keep a separate document confidentially about their activities. Also keep their reply(if any) for your mails keep it separately and confidentially.
Wait for an occasion, where every one need to implement HR Issues then bring out all your problems you faced and submit the documents.
Then the problem will be solved. Meanwhile do not insist anyone about HR Policies and regulations. Go to your work forget about them. Don't show that your watching closely but you have to watch them. Make them feel, they are the winners.
Saravanan J
25th January 2008 From India, Hyderabad
Hi Swetha,

Welcome to the real world ....!! :)

This is a typical scenario with startups. Specially startups in India.

Please understand ..:

1) that the management is very cautious, and usually relies a LOT on the advise of the hired staff. and earlier the staff is hired, the more say they have in the process.

2) the BD manager i understand was there before you. So she might have been handeling the HR role as well, and has grown to LIKE the profile and the power and responsibilites with the role.

3) Psychologically, she might have an aptitude to maybe excel in the HR field, and typically human nature always resists changes and all the more, changes that DILUTE their power.

4) just understand .. that its very difficult -- to overcome this type of setting.

Solution :

The way out ..

1) psychological approach.

* start the management role defining activity.

* Advertise it widely .. actively involve the BD lady also. Ask for her advise on actually how to set up goals and activities. and ENTRAP her into defining YOUR and HER responsibility.

* Involve the TOP MANAGEMENT very CLOSELY and make HER the bridge. SO that when she actually defines the whole thing herself to the management she herself says that she is NOT going to be involved in THESE areas.

25th January 2008
Dear ,
In general people who was in a habit ,it is difficult to change in a day she may be in a habit to dealing with other peoples HR problems ,all of sudden if some one came and over riding she may feel i was doing this for long time and i know all the people well what this new girl is going to do in a day
it is your duty to convince her that u r a professional in handling HR issues as well as it is u r duty to deliver better than her slowly she will understand that she is getting more time for her job as well as your managing better than her
so first and for most do nt think that Harassment in Office
be cool don't complaint , think tht she is not mature enough to understand the functional responsibility in a organization
25th January 2008
You still learn to about her , after understanding them & colegues you can Implement HR Policy.i think it soo she wants your post ,so you want to perform well and carefull ,they may waiting for stepdown.
26th January 2008 From India, Madras
Hi Swetha,,,
Hats off to your Commitment in answering all the replies posted here,,
Whne you have this high level of commitment to reply to all members who have posted their replies then why your not able to show the same commitment in your JOB....
As HR, the first thing we need to do is Stay away from EGO,,,,,,
Talk to that concerned person again, sit with her understand the ROOT Cause for this particular issue....
Dont run away,,,
I am sure you will do it.. Have Persuasive Power....
As one of our members suggested maintain a profile of all mailers to & from in HR Department...
Keep confidential of all the mailers...
Wiat & Watch...
If after talking with her, if she is not falling on line,, ignore her...
Ignorance is the best treatment for the many WOrst personality Diseases,,,,,
And Also I request either Mahesh or YOU to share the suggestions given by him..
Let us also the suggestions to keep us updated,,,,

26th January 2008 From India, Coimbatore
Hi swetha,
I think the issue is role conflict... Tell your senior to give a clear cut Job description. so that he and you are aware of ur area of work... Make a job description for each Designation in ur Orgn. and get it approved and signed by your senior employees.. After that the problems should not arise....
If you run away from issues..then we will have time only running away from it..not learning from it..
28th January 2008 From India, Madras
Hi Shweta,
I think you have not cracked the ice breaker with the Business Dev Team as yet.
In any startup Org you may find the Business Dev team is a privillaged lot as the Org needs to survice and may go to any extent to fulfil thier needs and demands to reach the targets they have set.
Hr will be more in place to organise things and streamline everthing in place as the Org moves forward.
You should be cummunicating at all levels with the BD team. Do not get annoyed or frustrated at any point of time.
Organise ice breaker games , Small get together and cummuncate the Orga policies to all and surely everone would be approaching you for the right reasons.
...........Attitude should accomplish your Goals........sandeep_sable
28th January 2008 From India, Pune
Hi Shweta,
Which HR rules are not being followed? Could you please explain this?
The best way to deal with such people is by following processes. Point out non-compliance from people should be documented. Issue a weekly or monthly report to the management.
Let the group know - there will be a way!
29th January 2008 From India, Mumbai
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