Turnaround And Management Training
Shanmugam Thilakk
Personnel Manager
Organizational Development, Self Managed

Dear Seniors,
I work in an Advertising Agency.
Since most people here are creative people, they are very difficult to handle, they will take leaves at the slightest possible pretext, are habitual late comers and when confronted about the same, they will come up with the excuse that there is nothing pending on their part. Fact is, if they are not here most of the time, how can we give them new projects. They are very good with their work but very indisciplined, a mere salary cut does not seem to work. Please help me out, this has now become a very huge issue.

From India, New Delhi
Dear Manju,
This is really a big problem that some employees despite reminders, coersion, warnings etc., donot seem to heed and fall in line with the discipline settings. It makes us feel that puncutality for them has no meaning and value.
I feel that in such cases some harsh decisions must be taken and even if terminating the services of such employees are required.
This will at least deter rest of the employees from making this a habit.
I remember during my school days how the habitual late comers were punished.
Some change others donot ...
I would invite the opinion of my other friends and colleagues from the community.
Take Care !

From India, Lucknow
Dear Manju,
I would recomend you not to take any serious actions like, terminating or issuing any notice.
Rather i would suggest you to provide them a training session or make them to understand the value of time ,punctuality,discipline and also the organisation policies. Sit with your senior people and discuss how to handle the situation.
Create a friendly environment wr people would never stay out during office hours.
When people felt nothing interesting inside the office they used to move out r come late.
Try out such actions.
Hope it may change the situation.

From India, Madras
Dear Manju,
If we really want to have controll over Disciline factor than first thing to do so is to strenthen the administration ,second way is to associate the variable of disciplne with pms and to display it daily by notice board than to find out disciplined employees and than to recognize them publically,and try and implement mbo within the organisation to strenthen the discipline by collecting info from employees only.
Thnaks and regards
Jayendra Chaturvedi

From India, Gurgaon
Dear Manju,

I would like look at it from the employees perspective, if they are capable of doing their work and completing it on time, why should we look at their presence in office.

I would suggest you, take this issue with your sernior managment team and make your organization working hours flexible. Employees can even work from their house (many organizations especially the once located in places like Bangalore are practising this as the time taken for thier empoyees to travel is very long)

But make a policy which clearly says that the employees during office hours should be reachable over phone and e mail and should intimte the respective team manager / HR prior to working from home. Communicate them that flexible working is not leisure time.

Design a communication channel where your empoyees should physically or over phone should join, these meetings which are mandatory, may be happen once in a week to review what is happening.

Make the tream managers accountable for this polciy implementation and review and report status to the top management.

Note: for new hires, makeit mandatory that they come to office and work to get accoustomed to the organization's culture.



From India, Madras
Dear Manju...
Your Problem is habitual late comers ? But They are very good with their work ?
I think you cannot go straight away to punishment activities, As a HR Person you have to do
1. Arrange Seminars / Workshop / Training class for Improving Employees Morale, Punctualities and Discipline
2. Talk with concern person, find out the real problem of his late
3. Give some awards to Regular attendance and Punctualities

From India, Salai
Dear Friends,
I agree with all of you that punishment should not be first criteria.
But what to do when all those methods that you have suggested has failed to bring the errant employee back on track ?
Such a step can only be taken in extreme cases.
Please advise.

From India, Lucknow
Dear All,
Thanks for your replies.
I will surely put your advise into practise and let you guys know how it worked, so that in future anybody if anybody else is faced with the same issue, they know what to do.

From India, New Delhi
Dear Manjurima Borah,
Has this "problem" been projected to you by senior management or it is your perception as you see discipline in a factory like envn? You are not directly responsible for completion of tasks by them. So what is the issue? Please clarify.

From India, Chandigarh
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