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Hello,
Please can you give me the root cause of this issue.
First time when I login to member [portal and approve KYC through DSC it is working fine. But when I try to approve one more record it is not at all showing Digital signature window.
When I restart the system I am able to approve the record. For every record I need to restart the system for KYC approval through DSC.
All DSC related settings set to EPFO SITE.
Please check the attached image for reference.
Thanks
Sandhya

From India, Visakhapatnam

Attached Images
File Type: jpg APPROVE DS KYC ERROR.jpg (150.3 KB, 44 views)

Anonymous
Dear Sir,Please help me out by giving suggestion regarding KYC approval in EPFO such as Type of window, Security adjustment in Java and internet Explorer, Search engine etc.
From India, Silchar

Attached Images
File Type: jpg KYC Problem-DSC.jpg (235.6 KB, 40 views)

Hello every one,
Please can you give me the root cause of this issue.
When we going to approve Form 5A on epf portal through DSC the below massage showing -
INFO: UNEXPECTED ERROR OCCURRED WHILE SIGNING.Exception=invalid type code:AC
please suggest me regarding above issue.
Thanks & Regard
Santosh Kumar

From India, Varanasi
Anonymous
Hello every one,
When we going to approve Form 5A on epf portal through DSC run to signing process the below massage showing -
INFO: UNEXPECTED ERROR OCCURRED WHILE SIGNING.Exception=invalid type code:AC
please suggest me regarding above issue.
Thanks & Regard
Pinkesh Parmar

From India, Mumbai
this error is persisting for more than a month. On inquiry I was told by EPF field office that the technical error will be set right. Earlier DSC would be displayed & when I clicked SIGN there was error message UNEXPECTED ERROR EXCEPTION=NULL. Now in the first instance itself it is showing error & logging me out. Bank account updation is necessary for getting reimbursement under PMGKY & it looks like they have intentionally blocked it
From India, Bidar
At last the "technical error" has been set right by EPFO and I could digitally sign Form-5A.
From India, Bidar
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