Digital signature window is not opening when I click on DSKYC button for approval - CiteHR
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Hello,
Please can you give me the root cause of this issue.
First time when I login to member [portal and approve KYC through DSC it is working fine. But when I try to approve one more record it is not at all showing Digital signature window.
When I restart the system I am able to approve the record. For every record I need to restart the system for KYC approval through DSC.
All DSC related settings set to EPFO SITE.
Please check the attached image for reference.
Thanks
Sandhya

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File Type: jpg APPROVE DS KYC ERROR.jpg (150.3 KB, 10 views)

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Dear Sir,Please help me out by giving suggestion regarding KYC approval in EPFO such as Type of window, Security adjustment in Java and internet Explorer, Search engine etc.

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File Type: jpg KYC Problem-DSC.jpg (235.6 KB, 2 views)

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