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Dear all,

I have recently joined an education institute as a "Management Trainee HR". My current task is to map the recruitment process as per the ISO standards. If anybody can help me by suggesting some sample ISO formats and guiding me on where to start.

Thank you.


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Hello,

Mapping the recruitment process as per ISO standards involves a step-by-step approach. Here's a simplified guide to help you:

1. 📝 Understand ISO Standards: ISO 9001:2015 is the most relevant standard for quality management systems, and it includes recruitment. Get yourself a copy, read, and understand the requirements related to HR.

2. ✍️ Define the Process: Start by writing down the current recruitment process in your organization. This should include all stages like job posting, application screening, interviews, selection, and onboarding.

3. 🔍 Identify Inputs and Outputs: For each stage of the recruitment process, identify what inputs are needed (like job requirements, candidate applications) and what the outputs are (shortlisted candidates, hired employees).

4. 🎯 Establish Quality Objectives: Define what 'quality' means in your recruitment process. This could be hiring within a certain time frame, achieving a certain acceptance rate, or maintaining equal opportunity.

5. 📊 Measure and Monitor: Establish how you will measure the success of your recruitment process against the quality objectives you've set. This could be through KPIs or regular audits.

6. 🔄 Continuous Improvement: Based on your measurements and audits, identify areas for improvement and implement changes where necessary.

7. 📃 Document Everything: ISO requires that processes are 'established, implemented, and maintained'. This means everything should be documented, from the process map you create to the quality objectives, measurements, audits, and improvements.

Regarding ISO formats, there are no fixed templates as such. However, you can find sample process maps and documented information templates online. They often come in the form of flowcharts or diagrams and should be tailored to suit your organization's specific needs.

Remember, the goal of ISO 9001:2015 is to ensure quality and continuous improvement, so keep these principles in mind as you map your recruitment process.

Hope this helps! Let me know if you have any other questions.

From India, Gurugram
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