1. Will seeking complaint from his superior, not absolve concerned supervisor of his responsibility to react?
2. HR should intervene, when line manager/ supervisor fails and seek help for intervention.
The best way is to promote culture of assertive communication by HR through line managers. Any violations and consequences should be first brought to the attention of concerned employee straight by his line manager, giving him opportunity to mend his ways. Mostly such communications will help compliance failing to which HR should intervene.....
From India, Delhi
We are HR consultants having 32 yrs experience.Before issuing warning letter to delinquent workman get the written complaint from department Head in what manner there was violation of process. The complaint must have day, date, time and place and name of witness in whose presence incident took place.Base on the complaint draft warning letter and get it approve from HR consultant. Do not forget to mention under which clause that act and omission amount to miscount.This being legal communication take utmost care. You are welcome for advice. Please write to us on
From India, Pune