Dinesh Divekar
Business Mentor, Consultant And Trainer
Skhadir
Strategic Business Management Includes Revenue
Bijay_majumdar
Freelancer
Nashbramhall
Learning & Teaching Fellow (retired)
Karnarun
Service
Hammad76
Student
Naresh916
Student
Rupeshgaul
Hr Engineering
+6 Others

Thread Started by #hammad76

Hi to all my seniors,
Yesterday a friend of mine gave his job interview, he is an MBA in supply chain management a question in his interview was asked that what are your KPI's (Key Performance Indicators) and he got confused and didn't knew what should be the answer of this question which would impress the person who is conducting his interview....can one of my seniors or experts give any good answer to this question
5th December 2011 From Pakistan, Karachi
KPI’s depend upon the job description and thus no one can a precise answer without knowing that. Have a nice day. Simhan Chief Advisor, Promentor-consulting
5th December 2011 From United Kingdom
Dear Hammad,
KPI is a basic knowledge in any discipline of management leave alone SCM. I am little surprised that after doing his MBA in SCM, how come he got confused with the question. Anyway you can check my previous reply as far as KPIs for purchase department are concerned:
https://www.citehr.com/315735-kra-pu...ml#post1704402
Thanks,
Dinesh V Divekar
Beware of false knowledge; it is more dangerous than ignorance.
5th December 2011 From India, Bangalore
Dear Mr. Hammad,
To my knowledge, i wonder whether you friend had understood the meaning of KPI and how its related to his job profile. There is nothing to worry about getting confused when one has no information/knowledge about it. Your friend, should have done a little homework before appearing for the interview.
I have no idea, if any University(s) is covering KPI/KPA/KRA, PMS, BSC etc in their course module.
Mr. Simhan had rightly said, KPI is associated with JOB DESCRIPTION. KPA/KRA is based on JOB/PROJECT ASSIGNED defining "TARGETS/GOALS TO BE ACHIEVED or PROJECT TO BE COMPLETED WITHIN SPECIFIC TIME"
With profound regards
5th December 2011 From India, Chennai
KPI ie Key performance area: Functions to be performed by the employee Like KPI for Sales Executive: Contacting potential customers Markey Survey for new product
5th December 2011 From India, Gurgaon
Dear Friends,
Minimum KPI's for SCM/Purchase are as under:a) No.of PR/PO received,Action taken &Pending PR
b)Lead time taken to produce the material&Services
c) Reduction in cost of Procurement material and services(With out compromising the quality)
d) Quality Complaint from users and action taken (Keep record) & Services Providers
e) Complaint from venders/ServiceProviders from our side action taken
f) Inter-Personal Relations
g) 5S'
Regards,
Sanjay Nagore
GM-HR
Gurgaon
Mobile No.+919810653916
5th December 2011 From India, Gurgaon
Dear Friends,
I would luke to comments, Why they have got confused, bcz they was not aware about the terminology, but the question was good. He has set his goal in SCM, then he should have clear objective to satisfy the interviewers. Why he has selected SCM as a carrier, secondly one must go through the terminology, for which one is going to face. Off course after working one can judge but can need to identify the prospect
Regards
Arun
5th December 2011 From India, Delhi
dear friends . what i would like to tell is that KPI is the work that has been done in the last job which means that describes the job description the strengths that have u come up.
5th December 2011 From India, Hyderabad
That interviewer was asking the person’s KPI’s and not the KPI’s of job i think...........should he have said that he is hardworking, optimistic , committed etc..... ?
5th December 2011 From Pakistan, Karachi
Dear Hammad, Thank you for clarifying. For personal KPI’s see Then the job for which your friend was being interviewed is immaterial.
6th December 2011 From United Kingdom
Dear Sanjay,
Of the list of KPIs that you have given for Procurement, (f) and (g) cannot be KPIs as these are not SMART. Secondly, KPI (c) has to be linked with sales revenue.
Thanks,
DVD
Dear Friends,
Minimum KPI's for SCM/Purchase are as under:a) No.of PR/PO received,Action taken &Pending PR
b)Lead time taken to produce the material&Services
c) Reduction in cost of Procurement material and services(With out compromising the quality)
d) Quality Complaint from users and action taken (Keep record) & Services Providers
e) Complaint from venders/ServiceProviders from our side action taken
f) Inter-Personal Relations
g) 5S'
Regards,
Sanjay Nagore
GM-HR
Gurgaon
Mobile No.+919810653916
6th December 2011 From India, Bangalore
hello, your key performance indicators are your skills, talent, knowledge, ability to take any challenge put in front of you. so start facing your problems.
6th December 2011 From India, Chandigarh
H! Savita,
Greetings!
The KPI's are as under:
a)Timely providing manpower
b)Reduce recruitment cycle time
c) Reduce recruitment administrative Cost
d)Timely providing manpower
e)Meeting deadlines
f)JD formulation for all the position
g)Agreement availability with all the consultants
h) 100 % of Job portals for closing the vacancies
i) Reference check for all the position
j)Offer letter/Appointment letter issued to the new joiners
k) Proper Induction & joining formalities
Regards,
Sanjay Nagore
GM-HR
Mobile No: +919810653916
6th December 2011 From India, Gurgaon
Dear friend,
As your friend is in SCM which is a service dept, he can measure his KPI with non stoppage of Manufacturing, Stock value based on ABC Analysis and also FSN analysis. Stock value can be measured in terms of no of days.
IJR
6th December 2011 From India, Madras
Hi Dear Hammad,
The whole thing is about how a person would show/indiacte his performance? The individual should have understood the question first and analysed and corelated to his talent, ability, Knowledge and the experience to answer this question.
Thanks and regards
Bijay
6th December 2011 From India, Vadodara
his KPI suppose to be-:
1. Inventory management through optimization of inventory.
2. Developing supplier to improve their delivery performance.
3."0" part shortage or production loss.
4. Zero dead stock
5."0" mismatch between actual and ERP stock, unexplained mismatch.[/B]
6. To quantify and achieve high level of inventory turnover ratio.
Although SCM scope is very vague but the major is Inventory control...inventory management is never ending job.
Sanjeev
Toyota kirloskar
7th December 2011 From India, Delhi
i m here seating infront of you ,n giving this interviw is my first stage of succes which is due to the my past achievments this indicates my key performance...........
7th December 2011 From India, Pune
Dear Mr.Hammad

KPI's full form is KEY PERFORMANCE INDICATORS. You have a team of 10 people headed by GM - Marketing, which handles 3 products. Now the target for the GM is selling 900 units of 3 products. 3 persons per product and each person has to sell 100 units of allocated product to him. This is their primary KPI and other than that there may be other performance indicators like on an average in how many days they are getting the payments and what can be the target, in how many days they are getting the necessary forms / issuing the necessary statutory forms and what can be the target. The GM's KPI will also have what is the percentage of realisation (selling price - cost price) and what is the target. The essence is you plan for performance and try to achieve that or surpass that. As what is expected of you is told at the begining of the year itself, it is not very difficlut to plan your goals. Like that in SCM (comprises of Procurement, vendor development, Logistics, inventory management), your friend has to find out what are the indicators of perfromance which show cases / justifies his existence in the comany.

Thanks & regards

S.Ganapathy
7th December 2011 From India, Hyderabad
KPIs - Key Performance Indicators & KRAs - Key Result Areas are one and the same. Normally, this varies from organisation to orgnaisation, every company will have its preset Mission and Vision in the business arena.

In my experience, it is usually the staff at the operational end [i.e. is trainee, Jr. Exe., Exe., Sr. Exe.] who will be given their day-to-day role and responsibilities as per their designation and area of operation.

But as the responsibility of the individual increases due to appraisal & promotions there will be changes in the level of designation [i.e., Team Lead, Project Lead, Asst. Mgrs, Managers]. It is at this stage that the staff will be given their KPIs or KRAs to perform and will vary from designation to designation.

When the reporting structure changes and they report to a higher authority such as Head, VP, Director, CEO, they have to ensure that their KRIs & KRAs match their performance and comply with business standards.

It will then be seen in the Monthly Dashboard meetings & senior mangers meetings that their performance will be calculated based on their KPIs and KRAs - thus ensuring profitablity & growth of the business.

I do not want to further expand on this as it will consume many hours of explanation.

thank you,

Ashley

Sr. Organisational Development Manager
7th December 2011 From India, Madras
Dear all ! If you want to more information, you should get information below:
Other useful for KPI metrics:
• kpi123.com/list-of-free-2436-KPIs
• kpi123.com/top-28-performance-appraisal-forms
• kpi123.com/free-1125-performance-review-phrases
Thank!
4th February 2015 From Vietnam, Hanoi
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